Lexmark Optra C710 manual Other printing problems

Other printing problems

Problem	Action
Your job did not print or incorrect	Make sure Ready (or Power Saver) appears on the first line of the operator
characters printed.	panel display before you send a job to print. Press Go to return the printer to the
	ready state.
	If Ready Hex appears on the operator panel display, you must exit Hex Trace
	mode before you can print your job. To exit Hex Trace mode, reset the printer or
	turn the printer off and back on.
	Make sure the printer is not displaying a Toner Empty message. If it is, you
	cannot print until you replace the specified print cartridge.
	Verify you are using the correct printer driver.
	If you’re using a parallel interface, make sure you’re using an IEEE 1284-
	compliant parallel cable. We recommend Lexmark part number 1329605 (10 ft)
	or 1427498 (20 ft) for the standard parallel port.
	If you’re using a Lexmark internal or external network adapter, verify it is set up
	properly and the network cable is securely connected. Refer to the documen-
	tation that came with your adapter, or the network documentation on the printer
	CD for more information.
You cannot print color.	Make sure the Color Correction menu item is not set to Black & White.
	Make sure you’re using a color printer driver.
	Make sure color printing is selected from the printer driver.
You cannot print the menu	Make sure the selected paper source holds A4, letter, or legal size paper. The
settings page.	menu settings page can only print on those paper sizes. Make sure the
	Paper Type setting for the selected source is Plain Paper.
You cannot print using the	Make sure neither LocalTalk Port nor LocalTalk Buffer is set to Disabled in the
LocalTalk port.	LocalTalk Menu.
	Verify the printer is set up correctly in the Macintosh Chooser.
You cannot receive faxes via the	Make sure the telephone line is connected to the fax port if you have an optional
fax port.	internal fax modem installed. If you have an external fax machine, make sure
	the serial cable is connected to the printer serial port.
	Make sure the Fax Port or Fax Buffer has not been set to Disabled in the Fax
	Menu.
	Make sure the fax machine you have connected to your printer is a class 1 fax
	modem.
	If power to the modem has been interrupted, complete the following steps in the
	order listed:
	1 Turn the printer power off.
	2 Turn the modem power on.
	3 Turn the printer power on.

Chapter 8: Identifying other problems 165