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Linksys SPA 900 SERIES manual Firmware Version

Models: SPA 900 SERIES

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Chapter 3 Managing Linksys IP Phones

Troubleshooting FAQ

	Linksys IP Phone Administrator Guide
3-44	Firmware Version 5.1

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Linksys SPA 900 SERIES manual Firmware Version

Contents

Linksys Voice System SPA 900 Series IP Phones N T E N T S Turning on the Phone Selecting the Audio I/O Device and Line Using Star Codes to Activate/Deactivate Services Network Dchp SIP Tab General Line Key 1/2/3/4/5/6 Miscellaneous Line Key Settings Viii Document Audience PrefaceRelated Documentation Technical SupportTo do this Refer to Overview Product Name RJ-45 Voice Lines Additional Features/NotesLinksys IP Phones in a VoIP Network Linksys IP Phone FeaturesSPA901 Features SPA92x, SPA94x, SPA962 Ensuring Voice QualityAlgorithm Complexity MOS Score Feature Descriptions SIP Proxy RedundancySupported Codecs Algorithm Description Other Features Feature DescriptionDtmf Session Initiation Protocol, Technology BackgroundSession Initiation Protocol Using Linksys IP Phones with a Firewall or RouterNAT Overview Network Address TranslationSimple Traversal of UDP Through NAT Stun NAT TypesSIP-NAT Interoperation Linksys 900 Series IP Phones Getting StartedSPA901 Caring for Your HardwareBack Panel SPA92x, SPA94x, and SPA962 Hardware FeaturesFeature Function Front Panel and Side of PhoneFront Panel SPA921SPA932 SPA922AUX OUT SPA941Port/LED Meaning AUXSPA941 SPA942SPA942 SPA962Establishing Connectivity SPA9000 IP PBX SystemCalls Each side of conversation Installing the SPA900 Series IP PhoneBandwidth Requirements1 CodecAssembling the Phone and Connecting to the Network Attaching the Desk StandMounting the Phone to the Wall Using the Administration Web Server Connecting to the Administration Web ServerTurning on the Phone Click Admin and Advanced Administrator Account PrivilegesUpgrade URL Web Interface URLsResync URL Provisioning Capabilities Reboot URLConfiguration Profile ProvisioningUsing the IVR Menu on a Linksys SPA901 Phone Using the Interactive Voice Response InterfaceIVR Action IVR Menu Choice Parameters IVR OptionsGetting Started ALL NON-DEFAULT Entering a Password through the IVRNON-DEFAULT Settings will be LostLinksys IP Phone Administrator Guide SPA900 Series LCD Display Controls Using the 900 Series LCD DisplaySPA900 Series LCD Controls Label SPA962 Label Description Using Soft KeysInput Mode Soft Key Cursor appending Cursor inserting Entering and Saving SettingsLocalization Following is an example value Changing the Display Background SPA942/962 Background Picture Parameters Using the SPA932 Sidecar with the SPA962Configuring the Broadsoft Server for the SPA932 Configuring the SPA9000 for the SPA932Example 3-1 Asterisk Context for SPA932 Configuring the Asterisk Server for the SPA932Example 3-2 Asterisk Subscribecontext for SPA932 Configuring the SPA932SPA932 Configuration Asterisk syntax Broadsoft syntaxWeb Interface Basic and Advanced Views Configuring the Web ServiceConfiguration Parameters Monitoring the SPA932Proxy1, RTPPacketSize, DNDActCode Data Types Example 1 Normal Ring Managing Linksys IP Phones Configuring the Web Service Example 3 SIT Tone RSS Newsfeeds SPA962 Call Appearances and Extensions LED Script Line Key LEDsLED Pattern LED Script ExamplesExample Selecting the Audio I/O Device and Line Using Call FeaturesAnswering and Ending Calls Making CallsThree-Way Conferencing Hold and ResumeCall Waiting Speed DialingBlind Call Transfer Attended Call TransferMuting Calls Accessing VoicemailCall Back Message Waiting Indication MWIShared Call Appearances Personal DirectoryCaller and Called Name Matching Supplementary Services Dialing AssistanceCall Logs Operation Steps Audio Volume Adjustment8illustrates the user interface provided by this utility Managing Ring TonesDial Plan Digit Sequences Configuring a Dial PlanSub-sequence Substitution Dial Plan RulesDigit Sequence Syntax Element RepetitionDial Plan Examples ParName Dial Plan TimersInterdigit Long Timer DefaultDial Plans System AdministrationReboot and Restart Interdigit Short TimerDaylight Saving Time Factory ResetPassword Protection Managing the Time/DateUsing Star Codes to Activate/Deactivate Services Managing Linksys IP Phones System Administration Disabling Services Error and Log Reporting Troubleshooting FAQThere may be a problem if the screen displays Not Registered Firmware Version SPA900 Series LCD Command Reference Entering Directory Names, Numbers and Ring Default DirectoryEntering Names and Numbers into the Directory Shortcut Setup Speed DialCall History Answered Calls Ring TonePreferences Redial ListBlock Caller ID Block Anonymous CallDo Not Disturb Auto Answer Secure CallDial Assistance Preferred Audio DeviceMiss Call Shortcut Call ForwardTime Format Date FormatCfwd Busy Number Cfwd No Ans DelayTime/Date Cfwd All NumberShortcut Setup, 8, voicemailnumber, save Voice MailNetwork Domain DchpCurrent IP Address Host NameNon Dhcp Subnet Mask Enable Web ServerNon Dhcp Default Route Non Dhcp IP AddressVlan ID Enable VlanNon Dhcp NTP Server Multicast AddressSerial Number Product Info18 CDP Product NameClient Cert StatusHardware Version MAC AddressPhone Line 1, 2,3,4Provisioning Call Statistics HistoryRestart RebootFactory Reset Custom ResetLanguage SPA922, 942, Set PasswordSet LCD Contrast CallPark StatusGUI Properties SPA962 Web Service SPA962Linksys IP Phone Field Reference Dhcp Info TabSystem Information Field DescriptionExt 1/2/3/4/5/6 Status Phone StatusREN Line 1/2/3/4/5/6 Call 1/2 StatusDownloaded Ring Tone System Configuration System TabInternet Connection Type Field Static IP SettingsPPPoE Settings Optional Network ConfigurationVlan ID Vlan SettingsSIP Parameters SIP TabField Description SIP T4 SIP Timer Values secSIP T1 SIP T2Field Description RTP Parameters Response Status Code HandlingSDP Payload Types Field Description NAT Support Parameters EXT IP Linksys Key System ParametersProvisioning Tab Call Progress Tones Regional TabDistinctive Ring Patterns Control Timer Values sec Vertical Service Activation Codes Field Description Field Description Outbound Call Codec Selection Codes Vertical Service Announcement CodesField Description Miscellaneous Field Description As follows Phone Tab GeneralLine Key 1/2/3/4/5/6 Line Key LED Pattern Miscellaneous Line Key SettingsField Description Supplementary Services Ring Tone Extension Mobility Auto Input Gain dBExt Tab NAT Settings Network SettingsShare Line Appearance SIP Settings Field Description Call Feature Settings Proxy and Registration Field Subscriber Information Audio ConfigurationFirmware Version Field Description Dial Plan Entry Functionality Dial Plan1xxxxxxxxxx@fwdnat.pulver.com5082uid=jsmithpwd=xyz User Call ForwardSpeed Dial Traffic Service Information Settings SPA962 Web Information Service Settings SPA962Phone GUI Menu Color Settings SPA962 only Audio VolumeCall Pickup Code Tab SPA962 onlyReplace the variables in italics, as follows UnitUnit 2 Key See the description for Unit SPA932 Status CAS ANCB2BUA BLFIcmp HtmlHttp HttpsSPA SIPSLA SlicAppendix a Acronyms Linksys IP Phone Administrator Guide Glossary Appendix B Glossary