Chapter 8

Troubleshooting

This chapter provides troubleshooting information for the MegaRAID

SCSI 320-2 controller. It contains the following sections:

Section 8.1, “General Troubleshooting”

Section 8.2, “BIOS Boot Error Messages”

Section 8.3, “Other BIOS Error Messages”

Section 8.4, “Other Potential Problems”

8.1General Troubleshooting

Table 8.1 lists the general problems that can occur, along with suggested solutions.

Table 8.1

General Problems and Suggested Solutions

 

 

 

Problem

 

Suggested Solution

 

 

Some operating systems do not load in

Check the system BIOS configuration for PCI interrupt

a computer with a MegaRAID SCSI

assignments. Make sure some Interrupts are assigned for

320-2 controller.

PCI.

 

 

Initialize the logical drive before installing the operating

 

 

system.

 

 

One of the hard drives in the array fails

Check the drive error counts using Power Console Plus.

often.

 

(See the MegaRAID Configuration Software Guide for more

 

 

information.)

 

 

Format the drive.

 

 

Rebuild the drive

 

 

If the drive continues to fail, replace it with another drive with

 

 

the same capacity.

 

 

 

MegaRAID SCSI 320-2 Hardware Guide

8-1

Copyright © 2002 by LSI Logic Corporation. All rights reserved.