Table 8.1

General Problems and Suggested Solutions (Cont.)

 

 

 

Problem

 

Suggested Solution

 

 

Pressed <Ctrl><M>. Ran

Check the drives IDs on each channel to make sure each

Megaconf.exe and tried to make a new

device has a different ID.

configuration. The system hangs when

 

scanning devices.

Check the termination. The device at the end of the channel

 

 

must be terminated.

 

 

Replace the drive cable.

 

 

Multiple drives connected to the

Set the drives to spin on command. This will allow

MegaRAID SCSI 320-2 use the same

MegaRAID SCSI 320-2 to spin two devices simultaneously.

power supply. There is a problem

 

spinning the drives all at once.

 

 

 

Pressing <Ctrl><M> or running

These utilities require a color monitor.

megaconf.exe does not display the

 

Management Menu.

 

 

 

At system power-up with the

At least 32 Mbytes of memory must be installed before

MegaRAID installed, the screen display

power-up.

is garbled.

 

 

 

 

Cannot flash or update the EEPROM.

You may need a new EEPROM.

 

 

Firmware Initializing...

Make sure that TERMPWR is being properly provided to

 

 

each peripheral device populated channel.

appears and remains on the screen.

Make sure that each end of the channel chain is properly

 

 

 

 

terminated using the recommended terminator type for the

 

 

peripheral device. The channel is automatically terminated

 

 

at the MegaRAID SCSI 320-2 card if only one cable is

 

 

connected to a channel.

 

 

Make sure that memory modules are PC100 or faster.

 

 

Make sure that the MegaRAID SCSI 320-2 controller is

 

 

properly seated in the PCI slot.

 

 

What is the maximum number of

Currently, all the utilities and drivers support up to 12

MegaRAID adapters per computer?

MegaRAID adapters per system.

 

 

What SCSI IDs can a non-hard disk

Non-hard disk devices can accommodate only SCSI IDs 1,

device have and what is maximum

2, 3, 4, 5, or 6, regardless of the channel used. A maximum

number allowed per adapter?

of six non-hard disk devices are supported per MegaRAID

 

 

SCSI 320-2 adapter.

 

 

Why does a failed logical array still get

To maintain the DOS Path statement integrity.

a drive assignment?

 

 

 

 

8-2Troubleshooting

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