User Guide
52
Troubleshooting
General Problems
The display is blank
nTap the screen to make sure the RC9200/5200 is turned on.
nAdjust the contrast dial on the left side.
nMake sure the batteries are properly installed.
nInstall new batteries or recharge the battery pack using the
recharging dock.
The display is too light or too dark
nAdjust the contrast dial on the left side.
The RC9200/5200 shuts itself off
nThis is a feature of the RC9200/5200 to save power. You can
change the length the RC9200/5200 stays on in the Settings
(see page 13).
Devices do not respond to commands from the RC9200/5200
nMake sure the RC9200/5200 is in Use mode (see page 6).
nMake sure the RC9200/5200’s sending eye is pointed towards
the device you’re operating.
nCheck if the Low Battery icon is flashing. If so, replace the
batteries or recharge the battery pack.
nCheck if the button you are trying to use is programmed
properly (see page 18).
nCheck if your device understands these particular Marantz
infrared codes. Re-add the device group with the correct model
number (see page 36).
The RC9200/5200 beeps 4 times after inserting the batteries
nUse RCEdit Touch Screen Setup to update the RC9200/5200’s
software (RCEdit > Tools > Update).
Programming Problems
Buttons are not sending the correct commands
nCheck whether the button is programmed globally or per device
(see page 31).
Macros or Tab Style Jump buttons do not work
nMake sure the RC9200/5200’s sending eye is pointed towards
the device the entire time the macro is being executed.