Marantz SR8002, SR7002 manual English, Symptom, Cause, Remedy, Protective Feature

Models: SR7002 SR8002

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PROTECTIVE FEATURE

HDMI

 

SYMPTOM

CAUSE

 

REMEDY

 

 

 

The display does not

The connected monitor or projector

 

appear over an HDMI

does not support HDCP.

 

connection.

 

 

 

 

 

The HDMI input of on the TV is

Set HDMI input so that it turns on, as

 

 

 

 

 

 

not on.

 

explained in the TV's instruction manual.

 

 

 

 

 

 

 

 

The HDMI output on the source

Set HDMI output so that it turns on, as

 

 

 

component (DVD, Set Top Box,

explained in the source component's

 

 

 

etc.) is not on.

 

instruction manual.

 

 

 

 

 

 

 

 

The HDMI mode is not correctly

Set HDMI input on the FUNC INPUT

 

 

 

set on the unit.

 

SETUP menu as explained on page 43.

 

 

 

 

 

 

 

 

The HDMI output video resolution

Set the resolution so that it matches, as

 

 

 

of the source component (DVD,

explained in the instruction manuals of both

 

 

 

Set Top Box, etc.) does not match

components.

 

 

 

the TV specifications.

 

 

 

 

 

 

 

 

 

 

The device is connected with a

A 5 m or shorter cable is recommended to

 

 

 

non-standard HDMI cable.

ensure stable operation and prevent image

 

 

 

 

 

quality deterioration.

 

 

 

 

 

 

 

 

Power to the unit is off. (When

Turn on the power to the unit.

 

 

 

the unit is on standby, HDMI

 

 

 

 

connections cannot be turned

 

 

 

 

on.)

 

 

 

 

 

 

 

 

 

 

T h e c o n n e c t i o n b e t we e n

Shut off and then turn the power back on to

 

 

 

HDMI components

was not

the unit, TV and source component.

 

 

 

authenticated.

 

 

 

 

 

 

Time is needed for the

The connection

is being

There is nothing wrong with the system.

display of an

HDMI

authenticated between the HDMI

Some HDMI devices require time for

connection to appear.

devices.

 

authentication.

 

 

 

 

 

Audio

is not

played

The HDMI audio output of the

Set the HDMI audio output so that it turns

back

over an

HDMI

source component (DVD, Set Top

on, as explained in the source component's

connection.

 

Box, etc.) is not on.

 

instruction manual.

 

 

 

 

 

 

 

 

The signal format of the source

Set the HDMI audio output so that it can

 

 

 

component (DVD, Set Top Box,

connect to the unit, as explained in the

 

 

 

etc.) is not supported by the unit.

source component's instruction manual.

 

 

 

 

 

 

 

 

This unit is set to the HDMI audio

In the “THROUGH” mode, sound is not

 

 

 

“THROUGH” mode.

 

produced from the unit. Set it to “ENABLE”.

 

 

 

 

 

(see page 54)

 

 

 

DVD-Audio is not played

The DVD player does not support

• Use a DVD-Audio player that supports

back

over an

HDMI

CPPM, therefore it cannot output

CPPM.

connection.

 

HDMI audio.

 

• Turn on PCM downsampling on the DVD

 

 

 

 

 

player.

 

 

 

 

 

• Use an analog connection.

 

 

 

 

 

 

XM SATELLITE RADIO

If a problem should arise, first check the following.

1.Are the connections correct?

2.Have you operated the receiver according to the operating instructions?

3.Are the speakers and other components operating properIy?

If this unit is not operating properly, Check the items listed in the table beIow. Should the problem persist, there may be a malfunction. Disconnect the power immediately and contact your store of purchase.

SYMPTOM

CAUSE

REMEDY

 

 

 

“ANTENNA” is displayed.

XM terminal and the XM Mini-Tuner and

Check that the connection are correct.

 

Home Dock is not properly connected.

 

 

 

 

“NO SIGNAL” is displayed.

The signal cannot be received.

Reposition your XM Mini-Tuner and Home

 

 

Dock.

 

 

 

Receiving only XM channels 0 and 1.

The XM Tuner is not activated.

Contact XM Radio.

 

 

 

HD Radio RECEPTION

SYMPTOM

CAUSE

REMEDY

 

 

 

The signal is not digital, even when

Reception is affected by other electrical

Try changing location where the AM

receiving from an HD Radio station.

fields. (AM)

indoor antenna is set up.

(SR8002 only)

 

 

The radio waves from the broadcasting

Install an FM outdoor antenna.

 

 

station are weak. (FM)

 

 

 

 

The signal sometimes switches from

Reception is affected by other electrical

Set the TUNER MODE to Analog Auto

digital to analog or the sound cuts out

fields. (AM)

mode or Analog Mono mode.

when receiving from an HD Radio station.

 

Note:

The radio waves from the broadcasting

(SR8002 only)

 

station are weak. (FM)

In this case you cannot receive a

 

 

digital signal. (See page.70)

 

 

 

PROTECTIVE FEATURE

In some cases, the STANDBY indicator may blink slowly, twice per second. In this case, turn off the unit, unplug the power cord, and check the following points.

Make sure the speaker cables are not reversed and connected to the wrong sides (+ and -) on the unit.

Make sure the speaker cables connected to the unit are not shorted. (Check both the unit end and the speaker end.)

Make sure the volume does not exceed the level that the unit is capable of producing.

When using the unit in a rack or other enclosed space, heat may build up inside the unit and cause a fire. When installing the unit, be sure to leave sufficient space between the top, back and both sides of the unit and walls or other AV components to prevent the internal temperature from rising.

After checking these points, plug in the power cord and use the remote controller to turn on the unit. Turn down the volume before resuming playback. Confirm that there are no problems with the speaker connections and playback performance.

If this symptom recurs, request service at your nearest service center.

In rare instances, the unit may enter standby mode and the STANDBY indicator may blink rapidly, 8 times per second. In this case, unplug the power cord and request service at your nearest service center.

ENGLISH

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Page 84
Image 84
Marantz SR8002, SR7002 manual English, Symptom, Cause, Remedy, Protective Feature