Special Security Command Messages
As you use your system, you will occasionally see a keypad display that asks you to enter a user code or describes a condition on the system. Below are some examples of the displays you will see.
ALARM
A
ALARM CANCELLED
This message displays when an authorized user has cancelled an alarm condition by entering a valid user code and an “Alarm Cancelled” report was sent to the central station.
TROUBLE
There is a problem with a protection device or system component. This display is accompanied by a description of the problem.
ENTER CODE
The system requires you to enter a personal user code. User codes can be required for turning your system on (arming), turning your system off (disarming), and performing many other system options.
As you enter your user code, the keypad display shows an asterisk
(*)in place of each digit pressed. This prevents others from seeing your user code on the display as it is entered. TRY AGAIN
The user code entered is not recognized by the system. Check the user code and try again.
INVALID CODE
The user code you have entered is considered invalid by the system.
SYSTEM TROUBLE or SERVICE REQUIRED
There is an electronic failure in your system. Contact the service department as soon as possible.
Special Security Command Tones
Your keypad also contains a small speaker that allows it to alert you to events as they occur on your system. Below are brief descriptions of the different tones you will hear from the keypad:
Fire alert: Your keypad may sound a fire tone to alert persons in the vicinity to the alarm condition. This is in addition to the bell output from the alarm panel.
Burglary alert: Your keypad may sound a burglary tone to alert persons in the vicinity to the alarm condition. This is in addition to the bell output from the alarm panel.
Key press tone: A short beep as you press a key on the keypad.
Prewarn tone: A continuous pulsed tone that sounds when you open an entry delay door on a system that is armed (turned on) reminding you to disarm the burglary protection.
Monitor tone: A short tone that sounds for one second whenever a door or window is opened while you are using the zone monitor function from the User Menu. See Zone Monitor.
Trouble tone: A steady tone indicating a trouble condition on your system. Press a Select key to silence the trouble tone.
Zone Activity Check tone: A steady tone indicating no zone activity has occurred on your system within the programmed period of time. Press any key to silence the tone.
What to do when the trouble tone is sounding
You can silence the trouble tone by pressing any one of the top row Select keys. This only silences the keypad and does not correct the condition that originally caused the problem.
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