Appendix A: Technical Information
Support and Information Services
Micronics offers a variety of support and information services to help you get the most from your product. The following services are available:
▲Technical Support
▲Electronic Bulletin Board Service (BBS)
▲Return Materials Authorization (RMA)
▲
▲World Wide Web
▲Customer Service
Refer to Table
Technical Support
If you need technical assistance, our Technical Support Engineers will be glad to help you. You can contact us via telephone, fax or BBS. Before calling Technical Support please have the following information ready:
❏The model name and 09 part number of your Micronics product.
❏Your computer information such as CPU type, operating system, amount of installed memory and other peripherals installed in your computer.
❏Try to call from the location of your computer.
NOTE: For Return Material Authorization purposes, please keep a copy of your product receipt.
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