Miele KFN 14947 SDE ED food has frozen together, bars light up in the temperature displays

Problem solving guide

. . . the frozen food is thawing because the freezer section is too warm.

^Is the room temperature lower than the ambient temperature for which the appliance is designed?

If so, raise the temperature of the room.

Operating in a room which is too cold will cause the cooling system to switch off for too long, causing the freezer section to become too warm.

. . . food has frozen together.

Use a blunt instrument, e.g. a spoon handle or plastic scraper, to prise it apart carefully.

. . . the alarm sounds and the alarm off sensor is flashing.

One of the sections is too warm, because

^the door has been opened too frequently, or large amounts of fresh food have been placed in the appliance at once.

^the ventilation gaps are blocked.

Once the problem has been resolved and the correct temperature has been reached, the alarm indicator will go out and the alarm will stop.

. . . bars light up in the temperature displays.

Check the temperature display about 6 hours after switching on the appliance. Only temperatures within the range the appliance can display will be shown.

. . . "_F" appears in the temperature display.

There is a fault. Call the Service Department.

. . . the Change active charcoal filter indicator is red.

^Replace the active charcoal filters.

You can order replacement filters via your Miele dealer or the Miele Spare Parts Department.

. . . "nA" appears in the temperature display.

The temperature has risen too high at some point during the last couple of days because of a power cut.

^Touch the alarm off sensor whilst "nA" is lit up in the display.

The temperature display will show the warmest temperature recorded in the freezer section during the power cut.

Depending on the temperature displayed, you should check the condition of food in the freezer. If it has defrosted or started to defrost, check that it is still safe to use and if so use it as soon as possible. Defrosted food may only be re-frozen after it has been cooked.

The warmest temperature will show in the display for about 1 minute. The display will then revert to showing the current temperature in the freezer section.

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