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 | 1. Troubleshooting | 
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| Symptom | Possible cause | Action | 
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| Multiple copy sets are | The settings in certain | In the application, turn off Col- | 
| mistakenly sorted and | applications may conflict | late and set the copy count to | 
| stapled together as a | with the printer driver set- | “1”. In the printer driver, make | 
| single large set. | tings. | the desired Sorting and copy | 
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 | count settings. | 
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| A large number of | The settings in certain | In the application, turn off | 
| copies are mistak- | applications may conflict | Collate and set the copy count to | 
| enly printed. | with the printer driver set- | “1”. In the printer driver, make | 
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 | tings. | the desired Sorting and copy | 
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 | count settings. | 
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If the problem persists even after these checks have been made, refer to the documentation for the machine.
Troubleshooting Chapter 4
