Troubleshooting Chapter 4

4-4

1. Troubleshooting

Unable to make correct settings / Unable to print exactly as set

Perform the troubleshooting procedures given below in the order listed when you cannot make proper settings in the printer driver or when the print results do not represent what has been set.

Symptom

Possible cause

Action

 

 

 

Unable to select an

Some functions cannot be

Do not select items which are

item in the printer

combined.

dimmed.

driver.

 

 

 

 

 

The Conflicts dialog

An illegal combination of

Check the combinations and

box is displayed on

functions has been made.

make a correct combination of

the computer screen.

 

functions.

 

 

 

Unable to print

Incorrect settings are made.

Check the setting for each item

exactly as set.

 

of the printer driver.

The combination of func-

 

 

 

tions, though valid on the

 

 

printer driver, is invalid on

 

 

the machine.

 

 

 

 

The watermark can-

The watermark was not

Check the watermark setting.

not be printed.

correctly set.

 

 

 

 

 

The Shading setting of the

Check the Shading setting of the

 

watermark is low.

watermark.

 

 

 

Unable to specify

Staple can be specified only

Select the type of Finisher you

Staple.

when the type of Finisher

are using on the Device Options

 

you are using is selected in

Setting property sheet, and select

 

the Device Options Setting

“Primary Tray” as the Output

 

tab and “Primary Tray” is

Setting in the Setup tab.

 

selected as the Output Set-

 

 

ting in the Setup tab.

 

 

 

 

 

No stapling can be per-

Check the paper size, Output

 

formed in the following

Setting, Booklet, and OHP Inter-

 

cases: The specified is

leaving settings.

 

Invoice-R, A5-R, A6, B5-

 

 

R, or Custom Size, an Out-

 

 

put Setting other than “Pri-

 

 

mary Tray” is selected,

 

 

Booklet is specified, OHP

 

 

Interleaving is specified.

 

 

 

 

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Minolta PCL6 user manual Troubleshooting Chapter