
| 
 | 
 | |
| 
 | 
 | 1. Troubleshooting | 
| 
 | 
 | 
 | 
| 
 | 
 | 
 | 
| Symptom | Possible cause | Action | 
| 
 | 
 | 
 | 
| Unable to staple | No stapling can be per- | Check the type of paper. | 
| properly. | formed on thick paper or | 
 | 
| 
 | OHP transparencies. | 
 | 
| 
 | 
 | 
 | 
| 
 | When the Finisher is | Check the number of prints to be | 
| 
 | installed, no stapling can be | made. | 
| 
 | performed if the number of | 
 | 
| 
 | prints to be made exceeds | 
 | 
| 
 | 50. | 
 | 
| 
 | 
 | 
 | 
| 
 | No stapling can be per- | 
 | 
| 
 | formed if the number of | 
 | 
| 
 | pages to be printed is 50 or | 
 | 
| 
 | more when a Booklet Fin- | 
 | 
| 
 | isher is mounted. | 
 | 
| 
 | 
 | 
 | 
| 
 | No stapling can be per- | 
 | 
| 
 | formed if the original docu- | 
 | 
| 
 | ment contains pages of | 
 | 
| 
 | different sizes. | 
 | 
| 
 | 
 | 
 | 
| The stapling position | The paper direction and N- | Change the Orientation setting. | 
| is opposite to what is | up do not match the setting | 
 | 
| expected. | made for Orientation. | 
 | 
| 
 | 
 | 
 | 
| Folding cannot be | The optional Booklet Fin- | Select “Booklet Finisher” in the | 
| specified. | isher is necessary for you to | Device Options Setting tab. | 
| 
 | specify Folding. “Booklet | 
 | 
| 
 | Finisher” must be selected | 
 | 
| 
 | in the Device Options Set- | 
 | 
| 
 | ting tab. | 
 | 
| 
 | 
 | 
 | 
| 
 | Folding may be disabled | Check the settings made. (See | 
| 
 | when Staple is specified. | “Function combination matrix” | 
| 
 | 
 | on p.  | 
| 
 | 
 | 
 | 
| Folding is not per- | Folding cannot be per- | Check the type of paper. | 
| formed. | formed if tab paper or OHP | 
 | 
| 
 | transparencies are used. | 
 | 
| 
 | 
 | 
 | 
| Unable to print an | The machine’s available | Add memory to expand the | 
| image properly. | memory space is not suffi- | machine’s memory space or sim- | 
| 
 | cient. | plify the image to reduce the | 
| 
 | 
 | amount of data handled. | 
| 
 | 
 | 
 | 
