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Mitel 5604 manual Conference, Answer Call Waiting, Method

Models: 5604

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Call Handling for MiVoice Business

Conference

To conference in another party while on a call:

1.Press "More"

2.Select "New Call" to put the current call on hold.

3.Dial the number of the third party.

4.Wait for an answer.

5.Press "More".

6.Select "Join".

Answer Call Waiting

Depending on system setup and configuration, Call Waiting may be handled in one of two different ways:

Method 1

If a second caller calls during a phone call, the handset will beep and display the text "Internal call" for internal callers and "External call" for external callers. The handset will also show the name or phone number of the second caller. To answer the second caller:

1.Press the soft key "Accept".

The text "Switch" briefly appears on screen, and the handset transfers to the second call. The first call is put on hold.

2.When finished speaking with the first caller, select the "More" soft key.

3.Select "End Call".

The second call is closed and the first call is retrieved.

Note: It is possible to reject a second call by pressing the "Decline" soft key. The second caller will hear a busy tone, and the call will be logged as a missed call in the handset.

Method 2

While on a call, if you hear a call waiting beep:

1.Press "More"

2.Press "Answer Call Waiting" to answer the incoming call.

3.Press "Select". The new call is now connected, and the first call is on hold.

When the line is free, the call on hold will automatically be dialed again. This is a system-dependent feature.

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Mitel 5604 manual Conference, Answer Call Waiting, Method
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5604 specifications

The Mitel 5604 IP Phone is a robust communication solution designed for businesses seeking to enhance their telephony experience. This desktop phone is part of Mitel’s suite of business communication systems and is particularly known for its user-friendly interface and advanced feature set tailored for productivity.

One of the key features of the Mitel 5604 is its high-quality audio. It offers Handsfree speakerphone functionality, which enables users to engage in conversations without the need to hold the handset, thus promoting a collaborative work environment. The device also supports wideband audio, which ensures enhanced voice clarity during calls, reducing misunderstandings and increasing the effectiveness of communication.

The Mitel 5604 is equipped with a large, backlit LCD display, which provides users with a clear view of call information, directories, and menus. The intuitive interface makes navigating through features and settings simple, reducing the learning curve for new users. Additionally, with programmable keys, users can customize their phone experience by assigning frequently used functions or contacts for quick access.

In terms of connectivity, the Mitel 5604 supports Power over Ethernet (PoE), allowing for a single cable connection for both data and power. This feature simplifies the installation process and helps reduce clutter on the desk. The phone is also compatible with various VoIP protocols, providing flexibility for integration into existing communication networks.

Furthermore, the Mitel 5604 comes with built-in support for a wide range of applications, including call forwarding, call waiting, conference calling, and do not disturb functions. This makes it ideal for professionals who require advanced communication tools to manage their calls effectively.

Security is also a priority for Mitel, and the 5604 includes features such as encryption for secure communication. This is essential for businesses that handle sensitive information and require a high degree of privacy in their communications.

In summary, the Mitel 5604 IP Phone shines through its high-quality audio, user-friendly interface, versatile connectivity options, and extensive feature set designed for today’s fast-paced business environment. It serves as an essential tool for enhancing workplace productivity and effective communication.