| Problem |
| Corrective action |
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| This Is caused by the difference in bits not being large enough. |
| I can’t calibrate the Scale |
| Using the Direct Scale Readout, examine current loadcell bits with |
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| and without the calibration weight. If the bits do not change | |
| without an error message. |
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| significantly, then check for pellets jamming the loadcells and | |
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| check the loadcell circuit. You might have a bad loadcell. |
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| Do other feeders calibrate correctly? Is the feeder I’m trying to |
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| calibrate a large gate? If these are true, then lower the Batch % for |
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| Feeder Cal setting under Feed Calibration Options. This can be |
| I can’t calibrate the feeder |
| observed by looking at the Hopper Weight display. |
| without an error message. |
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| None of the feeders calibrate? Check the Scale Calibration. If this | |
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| is correct, then lower the Batch% for Feeder Cal setting under Feed |
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| Calibration Options for each feeder. This can be observed by |
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| looking at the Hopper Weight display. |
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| Check the dump time setting. It may be set too short. |
| Weigh hopper does not empty |
| If this does not correct the problem, clean the weigh hopper and |
| completely. |
| recheck the scale diagnostics readout. If not showing (0) zero when |
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| empty, |
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| Verify application is not exceeding blender capacity. |
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| Verify additive percentage is not higher than designed, resulting in |
| Blender does not make rate. |
| excessive dispense time. |
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| Verify all materials are feeding freely through the metering gates |
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| or augers. |
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| I have changed the recipe entry |
| All of these settings are part of the current running recipe. This |
| mode, metering order, batch |
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| makes it easy for the operator to load a stored recipe without | |
| size, inventory shutdown, |
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| having to reconfigure all of these parameters for the new recipe. | |
| weigh every batch mode, or |
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| All you have to do is touch “Accept New Recipe” to load these | |
| feeder type and alarm flags, but |
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| values into the running recipe. | |
| the change hasn’t taken place. |
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| A feeder always puts too much |
| Check that the Gate Cycle Time is set correctly. If it is then lower |
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| the Initial % of Target to Meter. These are found under Feed | |
| material in the batch. |
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| Algorithm Options. Make small adjustments and retest. | |
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| Increase the Gate Cycle Time. This is found under Feed |
| A feeder is retrying more than |
| Algorithm Options. Make small adjustments and retest. |
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| Increase the Allowed Underfeed value under Feed Algorithm | |
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| Options. | |
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| Decrease the Retries before Double Gate Time. |
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Note: Other service problems or questions can be answered by contacting the
| Service Department. |
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Bulletin Number | Chapter 6: Troubleshooting | 71 of 102 |