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Monarch 9800 manual C A R E A N D M A I N T E N A N C E, C l e a r i n g L a b e l J a m s

Models: 9800

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C A R E A N D M A I N T E N A N C E

5

This chapter tells you how to

uclear label jams

uclean the printhead and platen roller

ureplace a printhead

ureplace a fuse

uadjust print contrast.

CAUTION

Do not use sharp objects to clean the printhead. This

may damage the printer and void your warranty.

C l e a r i n g L a b e l J a m s

When you are printing and a jam occurs, the Supplies light on the printer’s front panel blinks. To clear the jam:

1.Turn off the printer and open the cover and printhead assembly.

2.If necessary, remove the label roll and ribbon.

3.Remove the jammed labels and reload the label roll.

4.Close the printhead assembly and turn on the printer.

5.Press Feed to position the supply under the printhead.

Care and Maintenance 5-1

Image 34

Monarch 9800 manual C A R E A N D M A I N T E N A N C E, C l e a r i n g L a b e l J a m s

Contents

Monarch 9800 Series Printers CANADIAN D.O.C. WARNING TrademarksPage Page TA B L E O F C O N T E N T S iiTable of Contents A u d i e n c e G E T T I N G S TA R T E DU n p a c k i n g t h e P r i n t e r C o n n e c t i n g t h e P o w e r C a b l e 25 to 25 pin cable S e t t i n g D I P S w i t c h e s Flow Control Lower DIP SwitchesDiagnostics VerifierU s i n g t h e C o n t r o l P a n e l P r i n t e r S t a t u s L i g h t sFeed B u t t o n F u n c t i o n sS t a t u s C o d e B o Pause1-8 Getting Started Thermal Transfer L O A D I N G S U P P L I E SThermal Direct High EnergyL o a d i n g L a b e l s o r Ta g s Loading Supplies 2-4 Loading Supplies 11.Close the cover F o r P e e l M o d e Peel Bar Lower Opening 3.Feed the backing paper over the peel barLoading Supplies Tear Edge Backing PaperU s i n g t h e O p t i o n a l Te a r B a r L O A D I N G R I B B O N L o a d i n g R i b b o n Rev. A 10/98 Take-upCore Take-upReel Ribbon RollersLoading Ribbon U s i n g a H i g h E n e r g y R i b b o n The high energy setting is lost when you turn 3-6 Loading Ribbon P r i n t i n g P R I N T I N GO n - D e m a n d M o d e P r i n t i n g U s i n g B a t c h S e p a r a t o r s C l e a r i n g B a t c h e sP r i n t i n g a n E r r o r L a b e l A d j u s t i n g P r i n t P o s i t i o n s Margin Position Print PositionCut Position Printing C A R E A N D M A I N T E N A N C E C l e a r i n g L a b e l J a m sC l e a n i n g 6.Clean the build-upin the supply path R e p l a c i n g t h e P r i n t h e a d 7.Carefully plug the cable into the new printhead 11.Let the printhead dry and reload your supplies A d j u s t i n g t h e P r i n t C o n t r a s t R e p l a c i n g t h e F u s e 1.Disconnect the printer from the power source5-8 Care and Maintenance 4.Slide the fuse box back into the printerT R O U B L E S H O O T I N G P r i n t i n g a Te s t L a b e lTr o u b l e s h o o t i n g E r r o r M e s s a g e s D a t a E r r o r s020Vertical magnification must be 1 to 6-4 Troubleshooting014 Font selector is invalid 021Horizontal magnification must be 1 to041 Line direction must be 0, 90, 180, or 104Batch mode must be N new or U updateTroubleshooting 044 Dot pattern for line or box must be208Incrementing end position must be 0 to 6-6 Troubleshooting207Incrementing start position must be 0 to 209The incrementing amount must be 0 to260Print adjustment must be -99 to 99 dots 251Power up mode must be 0 online or 1 offline259Contrast adjustment must be -390 to 156 dots 261Margin adjustment must be -99 to 99 dots286The buffer size is invalid 273Cut adjustment must be -300 to 300 dots6-8 Troubleshooting 287The printhead width is invalidC o m m u n i c a t i o n F a i l u r e s D a t a F o r m a t t i n g E r r o r s M a c h i n e F a u l t s 705Invalid batch received 702Check your printer’s SETUP settings6-12 Troubleshooting 753Printer detected a sense mark that is too longTroubleshooting 762Low battery. Recharge the battery763Waiting to dispense label. Press Feed 6-14 Troubleshooting S P E C I F I C A T I O N S Print Speed R i b b o n S p e c i f i c a t i o nA c c e s s o r i e s Ribbon TypeSpecifications A-3 S E T T I N G D I P S W I T C H E S Data Bits Upper DIP SwitchesBaud Rate Stop BitsFlow Control Lower DIP SwitchesDiagnostics VerifierB-4 Setting Dip Switches