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Monarch 9800 manual C o m m u n i c a t i o n F a i l u r e s

Models: 9800

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325 Duplicating direction must be 0 or 1.

327Amount of row adjustment must be 0 to 999.

328Duplicate count must be 0 to 999.

340Bitmap line encoding must be H (Hex) or R (Run length).

350Font selector must be 1 to 9999.

351Font data length must be 68 to 16384.

352Insufficient font memory is available for the downloaded font.

380Job request is outside the range 0 to 4.

400Invalid character following {.

401Internal software failure. Call Technical Support.

402Field separator is not in the expected location.

403Field separator was not found.

404The number or string that is currently being processed is too long.

405Too many fields exist in the format.

C o m m u n i c a t i o n F a i l u r e s

Errors 409 to 413 usually indicate a communication failure. These errors happen when the host and the printer cannot communicate. Ask your System Administrator for help.

Error Description/Action

409Printer memory is full.

410Parity mismatch.

Troubleshooting 6-9

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Monarch 9800 manual C o m m u n i c a t i o n F a i l u r e s

Contents

Monarch 9800 Series Printers CANADIAN D.O.C. WARNING TrademarksPage Page TA B L E O F C O N T E N T S iiTable of Contents U n p a c k i n g t h e P r i n t e r G E T T I N G S TA R T E DA u d i e n c e C o n n e c t i n g t h e P o w e r C a b l e 25 to 25 pin cable S e t t i n g D I P S w i t c h e s Flow Control Lower DIP SwitchesDiagnostics VerifierU s i n g t h e C o n t r o l P a n e l P r i n t e r S t a t u s L i g h t sFeed B u t t o n F u n c t i o n sS t a t u s C o d e B o Pause1-8 Getting Started Thermal Transfer L O A D I N G S U P P L I E SThermal Direct High EnergyL o a d i n g L a b e l s o r Ta g s Loading Supplies 2-4 Loading Supplies 11.Close the cover F o r P e e l M o d e Peel Bar Lower Opening 3.Feed the backing paper over the peel barLoading Supplies Tear Edge Backing PaperU s i n g t h e O p t i o n a l Te a r B a r L O A D I N G R I B B O N L o a d i n g R i b b o n Loading Ribbon Take-upCore Take-upReel Ribbon RollersRev. A 10/98 U s i n g a H i g h E n e r g y R i b b o n The high energy setting is lost when you turn 3-6 Loading Ribbon O n - D e m a n d M o d e P r i n t i n g P R I N T I N GP r i n t i n g P r i n t i n g a n E r r o r L a b e l C l e a r i n g B a t c h e sU s i n g B a t c h S e p a r a t o r s A d j u s t i n g P r i n t P o s i t i o n s Cut Position Print PositionMargin Position Printing C A R E A N D M A I N T E N A N C E C l e a r i n g L a b e l J a m sC l e a n i n g 6.Clean the build-upin the supply path R e p l a c i n g t h e P r i n t h e a d 7.Carefully plug the cable into the new printhead 11.Let the printhead dry and reload your supplies A d j u s t i n g t h e P r i n t C o n t r a s t R e p l a c i n g t h e F u s e 1.Disconnect the printer from the power source5-8 Care and Maintenance 4.Slide the fuse box back into the printerT R O U B L E S H O O T I N G P r i n t i n g a Te s t L a b e lTr o u b l e s h o o t i n g E r r o r M e s s a g e s D a t a E r r o r s020Vertical magnification must be 1 to 6-4 Troubleshooting014 Font selector is invalid 021Horizontal magnification must be 1 to041 Line direction must be 0, 90, 180, or 104Batch mode must be N new or U updateTroubleshooting 044 Dot pattern for line or box must be208Incrementing end position must be 0 to 6-6 Troubleshooting207Incrementing start position must be 0 to 209The incrementing amount must be 0 to260Print adjustment must be -99 to 99 dots 251Power up mode must be 0 online or 1 offline259Contrast adjustment must be -390 to 156 dots 261Margin adjustment must be -99 to 99 dots286The buffer size is invalid 273Cut adjustment must be -300 to 300 dots6-8 Troubleshooting 287The printhead width is invalidC o m m u n i c a t i o n F a i l u r e s D a t a F o r m a t t i n g E r r o r s M a c h i n e F a u l t s 705Invalid batch received 702Check your printer’s SETUP settings6-12 Troubleshooting 753Printer detected a sense mark that is too long763Waiting to dispense label. Press Feed 762Low battery. Recharge the batteryTroubleshooting 6-14 Troubleshooting S P E C I F I C A T I O N S Print Speed R i b b o n S p e c i f i c a t i o nA c c e s s o r i e s Ribbon TypeSpecifications A-3 S E T T I N G D I P S W I T C H E S Data Bits Upper DIP SwitchesBaud Rate Stop BitsFlow Control Lower DIP SwitchesDiagnostics VerifierB-4 Setting Dip Switches