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Monarch 9800 Font selector is invalid, 020Vertical magnification must be 1 to, Troubleshooting

Models: 9800

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012Row field position is greater than the maximum stock dimension.

013Column field position is greater than the maximum stock dimension.

014 Font selector is invalid.

015Character rotation must be 0 (0 degree), 1 (90 degree), 2 (180 degree), or 3 (270 degree).

016Field rotation must be 0 (0 degree), 1 (90 degree), 2 (180 degree), or 3 (270 degree).

017 Field restriction must be V (variable) or F (fixed).

018Code page selection defined in the field must be 0 (Internal), 1 (ANSI), 2 (DOS 437), or 3 (DOS 850).

020Vertical magnification must be 1 to 7.

021Horizontal magnification must be 1 to 7.

022Color must be B, D, O, R, or W.

023Intercharacter gap must be 0 to 99 dots.

024Field justification must be B (balanced), C (centered), E (end), L (left), or R (right).

025 Data length is too long.

030Bar code height must be at least 20 (English), 51 (Metric), 40 (Dots), or is not within the supply dimensions.

031Human readable option must be 0, 1, 5, 6, 7, or 8.

032Bar code type is invalid.

033Bar code density is invalid.

040Line thickness must be 0 to 99 dots.

6-4Troubleshooting

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Monarch 9800 Font selector is invalid, 020Vertical magnification must be 1 to, 021Horizontal magnification must be 1 to

Contents

Monarch 9800 Series Printers Trademarks CANADIAN D.O.C. WARNINGPage Page TA B L E O F C O N T E N T S iiTable of Contents G E T T I N G S TA R T E D A u d i e n c eU n p a c k i n g t h e P r i n t e r C o n n e c t i n g t h e P o w e r C a b l e 25 to 25 pin cable S e t t i n g D I P S w i t c h e s Diagnostics Lower DIP SwitchesFlow Control VerifierP r i n t e r S t a t u s L i g h t s U s i n g t h e C o n t r o l P a n e lS t a t u s C o d e B o B u t t o n F u n c t i o n sFeed Pause1-8 Getting Started Thermal Direct L O A D I N G S U P P L I E SThermal Transfer High EnergyL o a d i n g L a b e l s o r Ta g s Loading Supplies 2-4 Loading Supplies 11.Close the cover F o r P e e l M o d e Loading Supplies 3.Feed the backing paper over the peel barPeel Bar Lower Opening Tear Edge Backing PaperU s i n g t h e O p t i o n a l Te a r B a r L O A D I N G R I B B O N L o a d i n g R i b b o n Take-upCore Take-upReel Ribbon Rollers Rev. A 10/98Loading Ribbon U s i n g a H i g h E n e r g y R i b b o n The high energy setting is lost when you turn 3-6 Loading Ribbon P R I N T I N G P r i n t i n gO n - D e m a n d M o d e P r i n t i n g C l e a r i n g B a t c h e s U s i n g B a t c h S e p a r a t o r sP r i n t i n g a n E r r o r L a b e l A d j u s t i n g P r i n t P o s i t i o n s Print Position Margin PositionCut Position Printing C l e a r i n g L a b e l J a m s C A R E A N D M A I N T E N A N C EC l e a n i n g 6.Clean the build-upin the supply path R e p l a c i n g t h e P r i n t h e a d 7.Carefully plug the cable into the new printhead 11.Let the printhead dry and reload your supplies A d j u s t i n g t h e P r i n t C o n t r a s t 5-8 Care and Maintenance 1.Disconnect the printer from the power sourceR e p l a c i n g t h e F u s e 4.Slide the fuse box back into the printerP r i n t i n g a Te s t L a b e l T R O U B L E S H O O T I N GTr o u b l e s h o o t i n g D a t a E r r o r s E r r o r M e s s a g e s014 Font selector is invalid 6-4 Troubleshooting020Vertical magnification must be 1 to 021Horizontal magnification must be 1 toTroubleshooting 104Batch mode must be N new or U update041 Line direction must be 0, 90, 180, or 044 Dot pattern for line or box must be207Incrementing start position must be 0 to 6-6 Troubleshooting208Incrementing end position must be 0 to 209The incrementing amount must be 0 to259Contrast adjustment must be -390 to 156 dots 251Power up mode must be 0 online or 1 offline260Print adjustment must be -99 to 99 dots 261Margin adjustment must be -99 to 99 dots6-8 Troubleshooting 273Cut adjustment must be -300 to 300 dots286The buffer size is invalid 287The printhead width is invalidC o m m u n i c a t i o n F a i l u r e s D a t a F o r m a t t i n g E r r o r s M a c h i n e F a u l t s 6-12 Troubleshooting 702Check your printer’s SETUP settings705Invalid batch received 753Printer detected a sense mark that is too long762Low battery. Recharge the battery Troubleshooting763Waiting to dispense label. Press Feed 6-14 Troubleshooting S P E C I F I C A T I O N S A c c e s s o r i e s R i b b o n S p e c i f i c a t i o nPrint Speed Ribbon TypeSpecifications A-3 S E T T I N G D I P S W I T C H E S Baud Rate Upper DIP SwitchesData Bits Stop BitsDiagnostics Lower DIP SwitchesFlow Control VerifierB-4 Setting Dip Switches