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Monarch 9800 manual D a t a F o r m a t t i n g E r r o r s

Models: 9800

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411Framing error (baud rate mismatch).

412Flow control mismatch.

413Receive buffer is full. Check flow control settings.

414Internal keyboard buffer is full or you need a new keypad.

427Format name must be 1 to 8 characters inside quotes or a printer-assigned name ("").

428Batch name is invalid or graphic not found.

429A field number appears more than once in a format.

430The format uses a graphic file that cannot be found.

433The batch references a field number that does not exist in the format.

497Error occurred during the parallel port loop back test.

499Error occurred during the serial port loop back test.

D a t a F o r m a t t i n g E r r o r s

Errors 571 to 618 are data formatting errors. This type of error happens when a field prints incorrectly. Your System Administrator can correct the format, batch, or graphic packet and send the print job again. For errors 571 to 614, the printer will still print, but the data may be incomplete, missing, or wrong.

Error Description/Action

571UPC or EAN bar code data length in the batch doesn’t fit the format.

572Batch data doesn’t fit the format, the field contains blanks, or data mismatch.

6-10Troubleshooting

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Monarch 9800 manual D a t a F o r m a t t i n g E r r o r s

Contents

Monarch 9800 Series Printers Trademarks CANADIAN D.O.C. WARNINGPage Page TA B L E O F C O N T E N T S iiTable of Contents G E T T I N G S TA R T E D A u d i e n c eU n p a c k i n g t h e P r i n t e r C o n n e c t i n g t h e P o w e r C a b l e 25 to 25 pin cable S e t t i n g D I P S w i t c h e s Verifier Lower DIP SwitchesDiagnostics Flow ControlP r i n t e r S t a t u s L i g h t s U s i n g t h e C o n t r o l P a n e lPause B u t t o n F u n c t i o n sS t a t u s C o d e B o Feed1-8 Getting Started High Energy L O A D I N G S U P P L I E SThermal Direct Thermal TransferL o a d i n g L a b e l s o r Ta g s Loading Supplies 2-4 Loading Supplies 11.Close the cover F o r P e e l M o d e Tear Edge Backing Paper 3.Feed the backing paper over the peel barLoading Supplies Peel Bar Lower OpeningU s i n g t h e O p t i o n a l Te a r B a r L O A D I N G R I B B O N L o a d i n g R i b b o n Take-upCore Take-upReel Ribbon Rollers Rev. A 10/98Loading Ribbon U s i n g a H i g h E n e r g y R i b b o n The high energy setting is lost when you turn 3-6 Loading Ribbon P R I N T I N G P r i n t i n gO n - D e m a n d M o d e P r i n t i n g C l e a r i n g B a t c h e s U s i n g B a t c h S e p a r a t o r sP r i n t i n g a n E r r o r L a b e l A d j u s t i n g P r i n t P o s i t i o n s Print Position Margin PositionCut Position Printing C l e a r i n g L a b e l J a m s C A R E A N D M A I N T E N A N C EC l e a n i n g 6.Clean the build-upin the supply path R e p l a c i n g t h e P r i n t h e a d 7.Carefully plug the cable into the new printhead 11.Let the printhead dry and reload your supplies A d j u s t i n g t h e P r i n t C o n t r a s t 4.Slide the fuse box back into the printer 1.Disconnect the printer from the power source5-8 Care and Maintenance R e p l a c i n g t h e F u s eP r i n t i n g a Te s t L a b e l T R O U B L E S H O O T I N GTr o u b l e s h o o t i n g D a t a E r r o r s E r r o r M e s s a g e s021Horizontal magnification must be 1 to 6-4 Troubleshooting014 Font selector is invalid 020Vertical magnification must be 1 to044 Dot pattern for line or box must be 104Batch mode must be N new or U updateTroubleshooting 041 Line direction must be 0, 90, 180, or209The incrementing amount must be 0 to 6-6 Troubleshooting207Incrementing start position must be 0 to 208Incrementing end position must be 0 to261Margin adjustment must be -99 to 99 dots 251Power up mode must be 0 online or 1 offline259Contrast adjustment must be -390 to 156 dots 260Print adjustment must be -99 to 99 dots287The printhead width is invalid 273Cut adjustment must be -300 to 300 dots6-8 Troubleshooting 286The buffer size is invalidC o m m u n i c a t i o n F a i l u r e s D a t a F o r m a t t i n g E r r o r s M a c h i n e F a u l t s 753Printer detected a sense mark that is too long 702Check your printer’s SETUP settings6-12 Troubleshooting 705Invalid batch received762Low battery. Recharge the battery Troubleshooting763Waiting to dispense label. Press Feed 6-14 Troubleshooting S P E C I F I C A T I O N S Ribbon Type R i b b o n S p e c i f i c a t i o nA c c e s s o r i e s Print SpeedSpecifications A-3 S E T T I N G D I P S W I T C H E S Stop Bits Upper DIP SwitchesBaud Rate Data BitsVerifier Lower DIP SwitchesDiagnostics Flow ControlB-4 Setting Dip Switches