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Monarch 9800 manual C l e a n i n g

Models: 9800

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C l e a n i n g

C l e a n i n g

The rate and frequency at which you print or how often you receive supply errors determines how often you must clean the printer. You may need to clean the printhead, sensor, and platen roller:

uif there is any adhesive build-up in the supply path

uafter printing approximately six rolls of supply, after using two ribbons, or whenever you load new supplies

udaily if your printer is in an excessively dirty, hot, or humid environment

uwhen you see voids in the print as shown.

1.Turn off the printer and open the cover and printhead assembly.

2.Remove the label roll and ribbon (when cleaning the printhead).

3.Press down on the exit cover tabs to open the exit cover on the front of the printer.

4.Moisten a cotton swab with isopropyl alcohol. Turn the platen roller with your finger and run the cotton swab across it. Make sure the platen roller is clean all the way around.

Platen Roller

5-2Care and Maintenance

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Monarch 9800 manual C l e a n i n g

Contents

Monarch 9800 Series Printers Trademarks CANADIAN D.O.C. WARNINGPage Page TA B L E O F C O N T E N T S iiTable of Contents U n p a c k i n g t h e P r i n t e r G E T T I N G S TA R T E DA u d i e n c e C o n n e c t i n g t h e P o w e r C a b l e 25 to 25 pin cable S e t t i n g D I P S w i t c h e s Verifier Lower DIP SwitchesDiagnostics Flow ControlP r i n t e r S t a t u s L i g h t s U s i n g t h e C o n t r o l P a n e lPause B u t t o n F u n c t i o n sS t a t u s C o d e B o Feed1-8 Getting Started High Energy L O A D I N G S U P P L I E SThermal Direct Thermal TransferL o a d i n g L a b e l s o r Ta g s Loading Supplies 2-4 Loading Supplies 11.Close the cover F o r P e e l M o d e Tear Edge Backing Paper 3.Feed the backing paper over the peel barLoading Supplies Peel Bar Lower OpeningU s i n g t h e O p t i o n a l Te a r B a r L O A D I N G R I B B O N L o a d i n g R i b b o n Loading Ribbon Take-upCore Take-upReel Ribbon RollersRev. A 10/98 U s i n g a H i g h E n e r g y R i b b o n The high energy setting is lost when you turn 3-6 Loading Ribbon O n - D e m a n d M o d e P r i n t i n g P R I N T I N GP r i n t i n g P r i n t i n g a n E r r o r L a b e l C l e a r i n g B a t c h e sU s i n g B a t c h S e p a r a t o r s A d j u s t i n g P r i n t P o s i t i o n s Cut Position Print PositionMargin Position Printing C l e a r i n g L a b e l J a m s C A R E A N D M A I N T E N A N C EC l e a n i n g 6.Clean the build-upin the supply path R e p l a c i n g t h e P r i n t h e a d 7.Carefully plug the cable into the new printhead 11.Let the printhead dry and reload your supplies A d j u s t i n g t h e P r i n t C o n t r a s t 4.Slide the fuse box back into the printer 1.Disconnect the printer from the power source5-8 Care and Maintenance R e p l a c i n g t h e F u s eP r i n t i n g a Te s t L a b e l T R O U B L E S H O O T I N GTr o u b l e s h o o t i n g D a t a E r r o r s E r r o r M e s s a g e s021Horizontal magnification must be 1 to 6-4 Troubleshooting014 Font selector is invalid 020Vertical magnification must be 1 to044 Dot pattern for line or box must be 104Batch mode must be N new or U updateTroubleshooting 041 Line direction must be 0, 90, 180, or209The incrementing amount must be 0 to 6-6 Troubleshooting207Incrementing start position must be 0 to 208Incrementing end position must be 0 to261Margin adjustment must be -99 to 99 dots 251Power up mode must be 0 online or 1 offline259Contrast adjustment must be -390 to 156 dots 260Print adjustment must be -99 to 99 dots287The printhead width is invalid 273Cut adjustment must be -300 to 300 dots6-8 Troubleshooting 286The buffer size is invalidC o m m u n i c a t i o n F a i l u r e s D a t a F o r m a t t i n g E r r o r s M a c h i n e F a u l t s 753Printer detected a sense mark that is too long 702Check your printer’s SETUP settings6-12 Troubleshooting 705Invalid batch received763Waiting to dispense label. Press Feed 762Low battery. Recharge the batteryTroubleshooting 6-14 Troubleshooting S P E C I F I C A T I O N S Ribbon Type R i b b o n S p e c i f i c a t i o nA c c e s s o r i e s Print SpeedSpecifications A-3 S E T T I N G D I P S W I T C H E S Stop Bits Upper DIP SwitchesBaud Rate Data BitsVerifier Lower DIP SwitchesDiagnostics Flow ControlB-4 Setting Dip Switches