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Monarch 9800 manual M a c h i n e F a u l t s

Models: 9800

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573Batch data in price field doesn’t fit the format or the field contains blanks.

574Batch data in check digit scheme doesn’t fit the format, or, the field contains blanks.

575The graphic included in your format could not be found.

600Imaging error because the batch was refused.

601An error occurred while the batch was imaging.

602The batch was not found during imaging.

611Font, bar code, or density in the batch doesn’t fit the format.

612Batch data is missing or doesn’t match the format.

613Reference point off tag.

614Portion of field off tag.

615Bar code width is greater than 16 inches, or keywords on PDF 417 bar code exceed 928.

616A bad dot falls on a bar code and the dot cannot be shifted. Call Customer Service to order a new printhead or printhead kit.

618 Magnification must be 1 to 7.

M a c h i n e F a u l t s

Errors 700 to 765 happen when there is a problem with the printer.

Error Description/Action

700An error is pending, and the printer cannot continue with the batch.

Troubleshooting 6-11

Image 52

Monarch 9800 manual M a c h i n e F a u l t s

Contents

Monarch 9800 Series Printers CANADIAN D.O.C. WARNING TrademarksPage Page TA B L E O F C O N T E N T S iiTable of Contents A u d i e n c e G E T T I N G S TA R T E DU n p a c k i n g t h e P r i n t e r C o n n e c t i n g t h e P o w e r C a b l e 25 to 25 pin cable S e t t i n g D I P S w i t c h e s Lower DIP Switches DiagnosticsFlow Control VerifierU s i n g t h e C o n t r o l P a n e l P r i n t e r S t a t u s L i g h t sB u t t o n F u n c t i o n s S t a t u s C o d e B oFeed Pause1-8 Getting Started L O A D I N G S U P P L I E S Thermal DirectThermal Transfer High EnergyL o a d i n g L a b e l s o r Ta g s Loading Supplies 2-4 Loading Supplies 11.Close the cover F o r P e e l M o d e 3.Feed the backing paper over the peel bar Loading SuppliesPeel Bar Lower Opening Tear Edge Backing PaperU s i n g t h e O p t i o n a l Te a r B a r L O A D I N G R I B B O N L o a d i n g R i b b o n Rev. A 10/98 Take-upCore Take-upReel Ribbon RollersLoading Ribbon U s i n g a H i g h E n e r g y R i b b o n The high energy setting is lost when you turn 3-6 Loading Ribbon P r i n t i n g P R I N T I N GO n - D e m a n d M o d e P r i n t i n g U s i n g B a t c h S e p a r a t o r s C l e a r i n g B a t c h e sP r i n t i n g a n E r r o r L a b e l A d j u s t i n g P r i n t P o s i t i o n s Margin Position Print PositionCut Position Printing C A R E A N D M A I N T E N A N C E C l e a r i n g L a b e l J a m sC l e a n i n g 6.Clean the build-upin the supply path R e p l a c i n g t h e P r i n t h e a d 7.Carefully plug the cable into the new printhead 11.Let the printhead dry and reload your supplies A d j u s t i n g t h e P r i n t C o n t r a s t 1.Disconnect the printer from the power source 5-8 Care and MaintenanceR e p l a c i n g t h e F u s e 4.Slide the fuse box back into the printerT R O U B L E S H O O T I N G P r i n t i n g a Te s t L a b e lTr o u b l e s h o o t i n g E r r o r M e s s a g e s D a t a E r r o r s6-4 Troubleshooting 014 Font selector is invalid020Vertical magnification must be 1 to 021Horizontal magnification must be 1 to104Batch mode must be N new or U update Troubleshooting041 Line direction must be 0, 90, 180, or 044 Dot pattern for line or box must be6-6 Troubleshooting 207Incrementing start position must be 0 to208Incrementing end position must be 0 to 209The incrementing amount must be 0 to251Power up mode must be 0 online or 1 offline 259Contrast adjustment must be -390 to 156 dots260Print adjustment must be -99 to 99 dots 261Margin adjustment must be -99 to 99 dots273Cut adjustment must be -300 to 300 dots 6-8 Troubleshooting286The buffer size is invalid 287The printhead width is invalidC o m m u n i c a t i o n F a i l u r e s D a t a F o r m a t t i n g E r r o r s M a c h i n e F a u l t s 702Check your printer’s SETUP settings 6-12 Troubleshooting705Invalid batch received 753Printer detected a sense mark that is too longTroubleshooting 762Low battery. Recharge the battery763Waiting to dispense label. Press Feed 6-14 Troubleshooting S P E C I F I C A T I O N S R i b b o n S p e c i f i c a t i o n A c c e s s o r i e sPrint Speed Ribbon TypeSpecifications A-3 S E T T I N G D I P S W I T C H E S Upper DIP Switches Baud RateData Bits Stop BitsLower DIP Switches DiagnosticsFlow Control VerifierB-4 Setting Dip Switches