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Monarch 9800 G E T T I N G S Ta R T E D, A u d i e n c e, U n p a c k i n g t h e P r i n t e r

Models: 9800

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G E T T I N G S TA R T E D

G E T T I N G S TA R T E D

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The Monarch® 9840™ printer lets you print text, graphics, and bar codes on thermal transfer (ribbon) and thermal direct labels or tags. The 9840 printer prints labels continuously (in one strip) or on-demand (one label at a time).

You can print on die cut, black mark, or continuous supplies. Continuous supply must be used in continuous mode. See Appendix A, "Specifications," for more information about the different supply types. See "Setting DIP Switches," to select your supply type.

This chapter includes information about

uunpacking the printer.

uconnecting the power cord.

uconnecting the communications cable.

uusing the printer’s control panel.

A u d i e n c e

The Operator’s Handbook is for the person who prints and applies labels.

U n p a c k i n g t h e P r i n t e r

After you unpack the printer, you should have the 9840 printer, a power cord, and a ribbon take-up core (may already be on take-up reel).

Keep the box and packaging material in case the printer ever needs repair.

Getting Started 1-1

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Monarch 9800 manual G E T T I N G S Ta R T E D, A u d i e n c e, U n p a c k i n g t h e P r i n t e r

Contents

Monarch 9800 Series Printers Trademarks CANADIAN D.O.C. WARNINGPage Page TA B L E O F C O N T E N T S iiTable of Contents A u d i e n c e G E T T I N G S TA R T E DU n p a c k i n g t h e P r i n t e r C o n n e c t i n g t h e P o w e r C a b l e 25 to 25 pin cable S e t t i n g D I P S w i t c h e s Verifier Lower DIP SwitchesDiagnostics Flow ControlP r i n t e r S t a t u s L i g h t s U s i n g t h e C o n t r o l P a n e lPause B u t t o n F u n c t i o n sS t a t u s C o d e B o Feed1-8 Getting Started High Energy L O A D I N G S U P P L I E SThermal Direct Thermal TransferL o a d i n g L a b e l s o r Ta g s Loading Supplies 2-4 Loading Supplies 11.Close the cover F o r P e e l M o d e Tear Edge Backing Paper 3.Feed the backing paper over the peel barLoading Supplies Peel Bar Lower OpeningU s i n g t h e O p t i o n a l Te a r B a r L O A D I N G R I B B O N L o a d i n g R i b b o n Rev. A 10/98 Take-upCore Take-upReel Ribbon RollersLoading Ribbon U s i n g a H i g h E n e r g y R i b b o n The high energy setting is lost when you turn 3-6 Loading Ribbon P r i n t i n g P R I N T I N GO n - D e m a n d M o d e P r i n t i n g U s i n g B a t c h S e p a r a t o r s C l e a r i n g B a t c h e sP r i n t i n g a n E r r o r L a b e l A d j u s t i n g P r i n t P o s i t i o n s Margin Position Print PositionCut Position Printing C l e a r i n g L a b e l J a m s C A R E A N D M A I N T E N A N C EC l e a n i n g 6.Clean the build-upin the supply path R e p l a c i n g t h e P r i n t h e a d 7.Carefully plug the cable into the new printhead 11.Let the printhead dry and reload your supplies A d j u s t i n g t h e P r i n t C o n t r a s t 4.Slide the fuse box back into the printer 1.Disconnect the printer from the power source5-8 Care and Maintenance R e p l a c i n g t h e F u s eP r i n t i n g a Te s t L a b e l T R O U B L E S H O O T I N GTr o u b l e s h o o t i n g D a t a E r r o r s E r r o r M e s s a g e s021Horizontal magnification must be 1 to 6-4 Troubleshooting014 Font selector is invalid 020Vertical magnification must be 1 to044 Dot pattern for line or box must be 104Batch mode must be N new or U updateTroubleshooting 041 Line direction must be 0, 90, 180, or209The incrementing amount must be 0 to 6-6 Troubleshooting207Incrementing start position must be 0 to 208Incrementing end position must be 0 to261Margin adjustment must be -99 to 99 dots 251Power up mode must be 0 online or 1 offline259Contrast adjustment must be -390 to 156 dots 260Print adjustment must be -99 to 99 dots287The printhead width is invalid 273Cut adjustment must be -300 to 300 dots6-8 Troubleshooting 286The buffer size is invalidC o m m u n i c a t i o n F a i l u r e s D a t a F o r m a t t i n g E r r o r s M a c h i n e F a u l t s 753Printer detected a sense mark that is too long 702Check your printer’s SETUP settings6-12 Troubleshooting 705Invalid batch receivedTroubleshooting 762Low battery. Recharge the battery763Waiting to dispense label. Press Feed 6-14 Troubleshooting S P E C I F I C A T I O N S Ribbon Type R i b b o n S p e c i f i c a t i o nA c c e s s o r i e s Print SpeedSpecifications A-3 S E T T I N G D I P S W I T C H E S Stop Bits Upper DIP SwitchesBaud Rate Data BitsVerifier Lower DIP SwitchesDiagnostics Flow ControlB-4 Setting Dip Switches