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Monarch 9800 manual R e p l a c i n g t h e P r i n t h e a d

Models: 9800

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R e p l a c i n g t h e P r i n t h e a d

R e p l a c i n g t h e P r i n t h e a d

You may have to replace the printhead if it is damaged or

worn-out. For example, you may see 616 (bad dot or dots) or 765 (printhead failure) error codes. See "Accessories" in Appendix A for the printhead part number.

CAUTION

The printhead is sensitive to static electricity, which can damage the printhead or reduce its life. Ground yourself by touching some metal, such as the printer’s metal base, before touching the printhead. Clean the printhead to remove any salt or oil left from handling prior to operation.

To replace the printhead:

1.Turn off the printer.

2.Open the cover.

3.Unlock the printhead by turning the retaining latch.

4.Press forward and down on the two latches on top of the printhead assembly as shown. The printhead will drop down.

5.Lift the printhead assembly using the printhead tab and push back until the printhead assembly clicks into place.

5-4Care and Maintenance

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Monarch 9800 manual R e p l a c i n g t h e P r i n t h e a d

Contents

Monarch 9800 Series Printers Trademarks CANADIAN D.O.C. WARNINGPage Page TA B L E O F C O N T E N T S iiTable of Contents A u d i e n c e G E T T I N G S TA R T E DU n p a c k i n g t h e P r i n t e r C o n n e c t i n g t h e P o w e r C a b l e 25 to 25 pin cable S e t t i n g D I P S w i t c h e s Diagnostics Lower DIP SwitchesFlow Control VerifierP r i n t e r S t a t u s L i g h t s U s i n g t h e C o n t r o l P a n e lS t a t u s C o d e B o B u t t o n F u n c t i o n sFeed Pause1-8 Getting Started Thermal Direct L O A D I N G S U P P L I E SThermal Transfer High EnergyL o a d i n g L a b e l s o r Ta g s Loading Supplies 2-4 Loading Supplies 11.Close the cover F o r P e e l M o d e Loading Supplies 3.Feed the backing paper over the peel barPeel Bar Lower Opening Tear Edge Backing PaperU s i n g t h e O p t i o n a l Te a r B a r L O A D I N G R I B B O N L o a d i n g R i b b o n Rev. A 10/98 Take-upCore Take-upReel Ribbon RollersLoading Ribbon U s i n g a H i g h E n e r g y R i b b o n The high energy setting is lost when you turn 3-6 Loading Ribbon P r i n t i n g P R I N T I N GO n - D e m a n d M o d e P r i n t i n g U s i n g B a t c h S e p a r a t o r s C l e a r i n g B a t c h e sP r i n t i n g a n E r r o r L a b e l A d j u s t i n g P r i n t P o s i t i o n s Margin Position Print PositionCut Position Printing C l e a r i n g L a b e l J a m s C A R E A N D M A I N T E N A N C EC l e a n i n g 6.Clean the build-upin the supply path R e p l a c i n g t h e P r i n t h e a d 7.Carefully plug the cable into the new printhead 11.Let the printhead dry and reload your supplies A d j u s t i n g t h e P r i n t C o n t r a s t 5-8 Care and Maintenance 1.Disconnect the printer from the power sourceR e p l a c i n g t h e F u s e 4.Slide the fuse box back into the printerP r i n t i n g a Te s t L a b e l T R O U B L E S H O O T I N GTr o u b l e s h o o t i n g D a t a E r r o r s E r r o r M e s s a g e s014 Font selector is invalid 6-4 Troubleshooting020Vertical magnification must be 1 to 021Horizontal magnification must be 1 toTroubleshooting 104Batch mode must be N new or U update041 Line direction must be 0, 90, 180, or 044 Dot pattern for line or box must be207Incrementing start position must be 0 to 6-6 Troubleshooting208Incrementing end position must be 0 to 209The incrementing amount must be 0 to259Contrast adjustment must be -390 to 156 dots 251Power up mode must be 0 online or 1 offline260Print adjustment must be -99 to 99 dots 261Margin adjustment must be -99 to 99 dots6-8 Troubleshooting 273Cut adjustment must be -300 to 300 dots286The buffer size is invalid 287The printhead width is invalidC o m m u n i c a t i o n F a i l u r e s D a t a F o r m a t t i n g E r r o r s M a c h i n e F a u l t s 6-12 Troubleshooting 702Check your printer’s SETUP settings705Invalid batch received 753Printer detected a sense mark that is too longTroubleshooting 762Low battery. Recharge the battery763Waiting to dispense label. Press Feed 6-14 Troubleshooting S P E C I F I C A T I O N S A c c e s s o r i e s R i b b o n S p e c i f i c a t i o nPrint Speed Ribbon TypeSpecifications A-3 S E T T I N G D I P S W I T C H E S Baud Rate Upper DIP SwitchesData Bits Stop BitsDiagnostics Lower DIP SwitchesFlow Control VerifierB-4 Setting Dip Switches