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Monarch 9800 manual Troubleshooting

Models: 9800

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6-14Troubleshooting

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Monarch 9800 manual Troubleshooting

Contents

Monarch 9800 Series Printers Trademarks CANADIAN D.O.C. WARNINGPage Page TA B L E O F C O N T E N T S iiTable of Contents A u d i e n c e G E T T I N G S TA R T E DU n p a c k i n g t h e P r i n t e r C o n n e c t i n g t h e P o w e r C a b l e 25 to 25 pin cable S e t t i n g D I P S w i t c h e s Verifier Lower DIP SwitchesDiagnostics Flow ControlP r i n t e r S t a t u s L i g h t s U s i n g t h e C o n t r o l P a n e lPause B u t t o n F u n c t i o n sS t a t u s C o d e B o Feed1-8 Getting Started High Energy L O A D I N G S U P P L I E SThermal Direct Thermal TransferL o a d i n g L a b e l s o r Ta g s Loading Supplies 2-4 Loading Supplies 11.Close the cover F o r P e e l M o d e Tear Edge Backing Paper 3.Feed the backing paper over the peel barLoading Supplies Peel Bar Lower OpeningU s i n g t h e O p t i o n a l Te a r B a r L O A D I N G R I B B O N L o a d i n g R i b b o n Rev. A 10/98 Take-upCore Take-upReel Ribbon RollersLoading Ribbon U s i n g a H i g h E n e r g y R i b b o n The high energy setting is lost when you turn 3-6 Loading Ribbon P r i n t i n g P R I N T I N GO n - D e m a n d M o d e P r i n t i n g U s i n g B a t c h S e p a r a t o r s C l e a r i n g B a t c h e sP r i n t i n g a n E r r o r L a b e l A d j u s t i n g P r i n t P o s i t i o n s Margin Position Print PositionCut Position Printing C l e a r i n g L a b e l J a m s C A R E A N D M A I N T E N A N C EC l e a n i n g 6.Clean the build-upin the supply path R e p l a c i n g t h e P r i n t h e a d 7.Carefully plug the cable into the new printhead 11.Let the printhead dry and reload your supplies A d j u s t i n g t h e P r i n t C o n t r a s t 4.Slide the fuse box back into the printer 1.Disconnect the printer from the power source5-8 Care and Maintenance R e p l a c i n g t h e F u s eP r i n t i n g a Te s t L a b e l T R O U B L E S H O O T I N GTr o u b l e s h o o t i n g D a t a E r r o r s E r r o r M e s s a g e s021Horizontal magnification must be 1 to 6-4 Troubleshooting014 Font selector is invalid 020Vertical magnification must be 1 to044 Dot pattern for line or box must be 104Batch mode must be N new or U updateTroubleshooting 041 Line direction must be 0, 90, 180, or209The incrementing amount must be 0 to 6-6 Troubleshooting207Incrementing start position must be 0 to 208Incrementing end position must be 0 to261Margin adjustment must be -99 to 99 dots 251Power up mode must be 0 online or 1 offline259Contrast adjustment must be -390 to 156 dots 260Print adjustment must be -99 to 99 dots287The printhead width is invalid 273Cut adjustment must be -300 to 300 dots6-8 Troubleshooting 286The buffer size is invalidC o m m u n i c a t i o n F a i l u r e s D a t a F o r m a t t i n g E r r o r s M a c h i n e F a u l t s 753Printer detected a sense mark that is too long 702Check your printer’s SETUP settings6-12 Troubleshooting 705Invalid batch receivedTroubleshooting 762Low battery. Recharge the battery763Waiting to dispense label. Press Feed 6-14 Troubleshooting S P E C I F I C A T I O N S Ribbon Type R i b b o n S p e c i f i c a t i o nA c c e s s o r i e s Print SpeedSpecifications A-3 S E T T I N G D I P S W I T C H E S Stop Bits Upper DIP SwitchesBaud Rate Data BitsVerifier Lower DIP SwitchesDiagnostics Flow ControlB-4 Setting Dip Switches