Appendix a Troubleshooting and Support | Motion Computing C5

64	Appendix A Troubleshooting and Support

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Motion Computing C5 manual Appendix a Troubleshooting and Support

Contents

User’s Guide AuthenTec is a registered trademark of AuthenTec, Inc Getting Started Overview Front Right side Top side Back side To calibrate the digitizer Setting up the Motion C5Tablet PC Tutorials Under Pen, tap Calibrate Digitizer Get familiar with the Motion C5 Features2 Pen Status lights Front panel buttons Windows Security button Display Fingerprint readerSecurity Camera DataGuardMicrophones Docking connector SpeakerRfid reader Bar code scanner optional UPC-A UPC-E Wi-Fi 802.11a/b/g wireless Bluetooth wirelessBattery Power adapter Features Using the Motion C5 Using Motion Dashboard To start Motion Dashboard To configure pen options Using the penConfiguring pen options Tap the Pen & Button Options button To start Input Panel Using Tablet PC Input PanelUsing the camera To use the camera Tap Pen and Button Options Tap the Tablet Buttons tab Configuring front panel buttonsTo configure the front panel buttons Tap Change Using the display Adjusting the display brightnessChanging the screen orientation Changing the display rotation sequence To change the rotation sequence Using the bar code scanner To use the bar code scanner Using the Rfid reader To use the Rfid reader Using the built-in microphones Setting up the angle of acceptanceTo set up the angle of acceptance Using speech recognition Setting up the skew angleTo set up the skew angle Select Dictation or Commands Setting up speech recognitionTo set up speech recognition Starting speech recognition Using power management Using Standby To put the computer on Standby Using Hibernate To enable HibernationSelect Enable Hibernation To put the computer on Hibernate To check the remaining battery power Using the batteryChecking battery power To check the battery gauge Charging the battery Removing and replacing the batteryTo remove the battery Swapping the battery To replace the batteryTo swap batteries Battery and power management tips Disposing of used batteries To start Motion OmniPass Using Motion OmniPass and the fingerprint readerCapturing a fingerprint To capture a fingerprintPage Fingerprint reader tips To register passwords Using password replacementUsing the password wizard To run the password wizard To configure authentication rules Setting up strong logon securityTo enable strong logon security Logging on to a remembered site Using Windows Security Center Setting up users and passwords Setting up Windows user accountsSetting a Bios password Using Wi-Fi 802.11a/b/g Setting up a hard disk drive HDD passwordEnabling or disabling Wi-Fi Using Bluetooth Setting up a Wi-Fi connectionEnabling or disabling Bluetooth Setting up a Bluetooth device To set up a Bluetooth connection Bluetooth wireless tips Finding additional softwareIf the device is not discovered… Care and Maintenance General care View Anywhere display Standard display Cleaning in a health care environment Disinfecting procedures To clean the fan cover Cleaning the fan coverCleaning solutions Training and documentation considerations Cleaning the fingerprint reader To clean the fingerprint reader Ordering new pens Traveling with the Motion C5Replacing pen tips To replace the pen tip Restoring data FAA Wireless air travel requirementUsing Acronis True Image in Windows Traveling by air Creating a backup archive Creating a bootable diskUsing Acronis Startup Recovery Manager Removing the Acronis OEM Zone To remove the OEM ZoneTap Remove Acronis OEM Zone Care and Maintenance Computer does not turn on TroubleshootingComputer will not enter Hibernation mode Computer does not shut down Lost data while swapping batteries Battery does not last very long less than three hoursDisplay goes black while the C5 is still turned on Desktop area is larger than the C5 display Pointer on the screen does not align with the pen C5 does not respond to the pen I am usingExpand Display adapters Function button does not work No sound is coming from the speakers Computer seems to be operating more slowly than usual Frequently asked questions Specifications Warranty and insurance programsHow do I adjust the C5 for left-handed use? Service and support Appendix a Troubleshooting and Support