Motorola 3397GP manual Remote Access, 110

Administrator’s Handbook

Remote Access

When you click Remote Access, the Enable Remote Access page appears.

This link allows you to authorize a remotely-located person, such as a support technician, to directly

access your Motorola Netopia® Gateway. This is useful for fixing configuration problems when you need expert help. You can limit the amount of time such a person will have access to your Gateway. This will prevent unauthorized individuals from gaining access after the time limit has expired.

❑Since you’ve already entered an Admin password, you can use that Admin password or enter a new password. If you enter a new password, it becomes the temporary Admin password. After the time- out period has expired, the Admin password reverts to the original Admin password you entered.

Enter a temporary password for the person you want to authorize.

❑Select a Timeout period for this password, from the pull-down menu (5 – 30 minutes, or Unlimited). Remote Access authorization lasts for a selected period of inactivity, after which it is automatically disabled again, to protect against unauthorized access attempts to your Gateway. Selecting Unlim- ited will enable remote access until the Gateway is rebooted. Be sure to tell the authorized person what the password is, and for how long the time-out is set.

❑“Permanent” remote access to the Gateway (i.e. access which is not disabled after the Gateway is rebooted) may be configured in the CLI. See the command “set ip dsl vccn restrictions { admin-dis- abled none }” on page 165. This is not a recommended practice, but may be needed for some applications.

Click the Enable button. You can manually disable it, before the timeout period ends, by clicking the Disable button, or by restarting the Gateway.

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