Diagnostics, 109 | Motorola 3397GP guide

Diagnostics

When you click Diagnostics, the Diagnostics page appears.

This automated multi-layer test examines the functionality of the Gateway from the physical connec- tions to the data trafﬁc being sent by users through the Gateway.

You enter a web address URL in the Web Address ﬁeld and click the Test button. Results will be dis- played in the Progress Window as they are generated.

This sequence of tests takes approximately one minute to generate results. Please wait for the test to run to completion.

Each test generates one of the following result codes:

Result	Meaning
* PASS:	The test was successful.
* FAIL:	The test was unsuccessful.
* SKIPPED:	The test was skipped because a test on which it depended failed.
* PENDING:	The test timed out without producing a result. Try running Diagnostics again.
* WARNING:	The test was unsuccessful. The Service Provider equipment your Gateway
	connects to may not support this test.

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Motorola 3397GP manual Diagnostics, 109

Contents

Administrator’s Handbook Part Number Table of Contents Home Page Expert Mode 127 Index Setting up Your Motorola Netopia Gateway What’s New Power Supply Installation Important Safety Instructions Achtung Wichtige SicherheitshinweiseBewahren Sie diese Anweisungen auf Set up your Gateway Microsoft Windows Conﬁgure Your PC for Dynamic AddressingPage Select Built-in Ethernet Select Conﬁgure Using Dhcp Select your language from the pull-down menu and click Next Motorola Netopia Gateway Quickstart PPPoE Quickstart Click OKPage Administrator’s Handbook Basic Mode Features Home Page Information HomeConnection Information Router Information Local Network More Buttons Links Bar Firewall Background Firewall Dhcp Firewall Setting Off Low/Medium High Gateway LAN Side Wireless Protected Setup Page Enable Wireless WirelessWireless ID Ssid Enable Wireless Protected Setup WPS Privacy Enable Wireless Scheduler Advanced Conﬁguration Options optional Operating Mode AutoChannel Setting Enable Wireless Protected Setup WPS Enable Wireless Scheduler Privacy Radius Server authentication WPA-PSK WEP-Manual Examples WEP-Automatic Enable Multiple Wireless IDs Administrator’s Handbook Page WiFi Multimedia Page Wireless MAC Authorization optional Page Gaming Once you choose a software service or game, click Enable FTP List of Supported Games and Software Nntp Deﬁne Custom Service Static NAT Expert Mode Troubleshoot Result Meaning Diagnostics Downstream and Upstream statistics Statistics General EthernetIP interfaces Network Routing Table and Host Routing Table Logs WirelessDhcp Server Status May be On or Off Devices on LAN Help Administrator’s Handbook Expert Mode Gateway Information Local Network Home Page Expert Mode More Buttons Help LAN/WAN Conﬁgure Connection Administrator’s Handbook LAN/WAN Dhcp Server Page Restriction IP Passthrough NAT List of Supported Games and Software Nntp Deﬁne Custom Service Static NAT Router Password Time Zone Overview Vlan Ethernet Switching/Policy Setup Administrator’s Handbook Vlan Port Conﬁguration screen appears Administrator’s Handbook Page Administrator’s Handbook VoIP SIP Line Entry Digit Map Call Features Settings Administrator’s Handbook Wireless Enable Wireless Scheduler Default Channel Operating Mode Enable Closed System Mode AutoChannel SettingAbout Closed System Mode and Wireless Encryption Privacy Block Wireless Bridging Radius Server authentication WPA-PSK WEP-Manual Examples WEP-Automatic Enable Multiple Wireless IDs 100 101 102 103 104 105 106 Statistics 107 108 109 Diagnostics 110 Remote Access From a Server Update RouterFrom your PC 111 112 Reset Router 113 Restart Router 114 Basic Mode 115 Basic Troubleshooting Power Status Indicator Lights116 Ethernet Action 117Model 2241N only Ethernet 1, 2, 3 118 119 Wireless 120 Power Ethernet 1, 2, 3 Wireless InternetLine Phone 1, Phone 121 Wireless Ethernet 1, 2, 3 DSL 1 & 2 ADSL2+ 122Models only Ethernet 1, 2, 3 123 124 LED Function Summary Matrix 125 Series2240N Factory Reset Switch2241N 3347-02 2246N 127 Command Line Interface 128 Config Commands 129 Overview 130 Command Verbs Status and/or DescriptionKeywords Saving Settings Using the CLI Help FacilityStarting and Ending a CLI Session Logging Shell Command Shortcuts About Shell CommandsShell Prompt 132 Common Commands Shell Commands Loglevel level License key134 Netstat Reset arpNetstat -r Quit Reset cdmode Reset atmReset crash Reset dhcp server Reset wan Reset wan-users all ip-addressReset wepkeys Show backup Show dhcp agent Show daylight-savingsShow dhcp server leases Show diffserv Show etheroam ah Show featuresShow group-mgmt Show ip arp Show ip routes Show ip lan-discoveryShow ip state-insp Show ipmap Show vlan Show summary141 142 Show wireless clients MACaddress Show wireless allShow voip Voip rtpstats WAN Commands Config Mode Prompt About Config CommandsNavigating the Config Hierarchy Show ppp stats lcp ipcp Guidelines Config Commands Entering Commands in Config ModeDisplaying Current Gateway Settings Set ip ethernet a ipaddress Validating Your Conﬁguration Step Mode a CLI Conﬁguration Technique147 Remote ATA Conﬁguration Commands Config Commands Set ata proﬁle 0.. ata-static-wan-gateway ipaddr Set ata proﬁle 0.. ata-user-password stringSet ata proﬁle 0.. ata-proxy-server ipaddr Set ata proﬁle 0.. ata-proxy-port port DSL Commands Set atm vcc n vci 0 Bridging SettingsSet atm vccn pppoe-sessions 1 Set bridge sys-bridge on off Set bridge concurrent-bridging-routing on off Set bridge table-timeout 30Set bridge dhcp-ﬁlterset string Set bridge ethernet option on off Dhcp Settings Set dhcp range 2.. end-address ipaddress Set dhcp range 2.. start-address ipaddressSet dhcp gen-option name name Set dhcp gen-option option 1 Option Data Format Data Size Can Bytes Conﬁgure 155 Set dhcp gen-option data data Set dhcp gen-option data-type ascii hex dotted-decimal156 Set dhcp ﬁlterset name string rule n match-str matchstring Set dhcp ﬁlterset name string rule n dhcp-option 0157 Set dhcp ﬁlterset name string rule n absent-pool ipaddress Set dhcp ﬁlterset name string rule n match-pool ipaddressSet dhcp assigned-ﬁlterset string 158 DMT Settings Domain Name System Settings 161 162 Igmp SettingsIgmp Version 3 supports Set igmp robustness value Set igmp snooping off onSet igmp query-intvl value Set igmp query-response-intvl value IP Settings Set ip dsl vccn restrictions admin-disabled none Set ip arp-timeout 60Set ip dsl vccn address ipaddress Set ip dsl vccn broadcast broadcastaddress Set ip dsl vccn igmp-null-source-addr on off Set ip dsl vccn mcast-fwd on offSet ip dsl vccn unnumbered on off Set ip dsl vccn dns acquired-dns-priority 0 Set ip ethernet a option on off Set ip ethernet a restrictions none admin-disabledSet ip ethernet a address ipaddress Set ip ethernet a broadcast broadcastaddress Set ip ethernet a subnet 2 .. option on off Set ip ethernet a rip-receive off v1 v2 v1-compat v2-MD5Set ip ethernet a subnet n address ipaddress Set ip ethernet a subnet n netmask netmask Set ip ip-ppp vccn option on off Set ip ip-ppp vccn restrictions admin-disabled noneSet ip ip-ppp vccn address ipaddress Set ip ip-ppp vccn peer-address ipaddress Set ip ip-ppp vccn rip-receive off v1 v2 v1-compat v2-MD5 Set ip ip-ppp vccn rip-send off v1 v2 v1-compat v2-MD5Set ip ip-ppp vccn igmp-null-source-addr on off Set ip ip-ppp vccn mcast-fwd on off Set ip igmp-forwarding off on Set ip static-arp ip-addressipaddressSet ip ipsec-passthrough off on 171 Set ip rtsp-passthrough off on Set ip sip-passthrough on offSet ip prioritize off on 172 Set diffserv lohi-ratio 60 100 percent Set diffserv option off on173 Qos off assure expedite network-control QoS Setting TOS Bit Value Behavior174 175 Set diffserv qos dscp-map default custom Set diffserv qos dscp-map-23 expedite 176 177 Queue Conﬁguration 178 179 Set queue name wfq weight-type bps 180 181 Set queue name priorityqueuename default-inputqueuename 182 Rate-limiting weighted fair queue to 100Kbps Delete ip static-routes destination-network netaddress Set ip static-routes destination-networknetaddress183 Set ip-maps name name internal-ip ipaddress IPMaps SettingsSet ip-maps name name external-ip ipaddress 184 Set nat-default mode off default-server ip-passthrough Network Address Translation NAT Default SettingsSet nat-default dhcp-enable on off Set nat-default address ipaddress Network Address Translation NAT Pinhole Settings PPPoE /PPPoA Settings Set ppp module vccn port-authentication Set ppp module vccn restart-timer integerSet ppp module vccn lost-echoes-max integer Set ppp module vccn failures-max integer Set ppp module vccn port-authentication password password Set ppp module vccn port-authentication username usernameOption off on pap-only chap-only 189 Set wan-over-ether pppoe on off PPPoE with IPoE SettingsSet wan-over-ether pppoe-with-ipoe on off Set wan-over-ether ipoe-sessions 1 Set atm vcc n encap pppoe-llc Ethernet Port SettingsSet ip ip-ppp vcc1 mcast-fwd on off Set ip ip-ppp vcc1 igmp-null-source-addr off on 802.3ah Ethernet OAM Settings Set preference verbose on off Command Line Interface Preference SettingsSet preference more lines 193 Set servers web-http 1 Port Renumbering SettingsSet servers telnet-tcp 1 194 Set security ipsec tunnels name 123 tun-enable on off Security SettingsSet security ﬁrewall option high medium low off Set security ipsec option off on off 196 Set security ipsec tunnels name 123 IKE-mode DH-group 1 2 Set security ipsec tunnels name 123 xauth password password Set security ipsec tunnels name 123 xauth enable off onSet security ipsec tunnels name 123 nat-enable on off Set security ipsec tunnels name 123 xauth username username Set security ipsec tunnels name 123 remote-id idvalue Set security ipsec tunnels name 123 local-id idvalue198 199 Parameter Motorola Netopia Peer Gateway 200 Field Description 201 202 PFS Enable 203 Set security state-insp udp-timeout 30 Set security state-insp tcp-timeout 30Set security state-insp dos-detect off on Set security state-insp xposed-addr exposed-address# n 205 206 Packet Filtering Settings Operator 207 208 Snmp Settings Set system name name System Settings210 Set system username administrator name user name Set system idle-timeout telnet 1...120 http 1Set system password admin user Set system ftp-server option off on 212 Sleep Contact-email string@domainname location string Set system zerotouch redirect-url redirection-URL Set system zerotouch option on off213 Syslog 215 Default syslog installation procedure Wireless Settings supported models Set wireless multi-ssid option on off Set wireless scheduler end-time hhmin217 Set wireless tx-power full medium fair low minimal Set wireless no-bridging off on218 219 Set wireless wmm option off on 220 Set wireless network-id privacy pre-shared-key string Set wireless network-id wps off onSet wireless network-id privacy default-keyid 221 222 Set wireless mac-auth option on offExample 40bit key 02468ACE02 Set radius radius-secret sharedsecret Set radius radius-name servernamestringSet radius alt-radius-name servernamestring Set radius alt-radius-secret sharedsecret Vlan Settings Set vlan name name ip-interface ipinterface Set vlan name name ports port port-pbits 0225 Assign an IP interface 226 Set vlan name PPPoE11 id 227 228 Set voip phone 1 2 sip-registrar-setting sip-expires-time 0 VoIP settings supported modelsSet voip phone 1 2 sip-option off on Set voip phone 1 2 sip-proxy-server servername ipaddress Set voip phone 1 2 sip-user-display-name name Set voip phone 1 2 sip-user-password passwordSet voip phone 1 2 sip-user-name username Set voip phone 1 2 auth-id string Set voip phone 1 2 sip-advanced-setting sip-qos-tos-value 0 Set voip phone 1 2 sip-advanced-setting sip-q-value 0Set voip phone 1 2 sip-advanced-setting rtp-qos-tos-value 0 Set voip phone 1 2 codec G72632 priority 1 2 3 4 5 6 7 none 232 233 234 Set voip phone 1 sip-advanced-setting sip-dtmf-mode rfc2833 DSL Forum settings UPnP settings TR-069 236 Remote Management settings Set backup option disabled manual automatic Backup IP Gateway SettingsSet backup failure-timeout 1 Set backup auto-recovery off on Set ip backup-gateway interface ip-address ppp-vccn Set ip backup-gateway option on offSet ip backup-gateway default ipaddress 239 240 Vdsl Settings 241 Vdsl Parameters Accepted Values 242 Parameter 243 Accepted Values 244 245 246 Description Technical Specifications and Safety Information North America Agency approvalsInternational 247 Manufacturer’s Declaration of ConformanceDeclaration for Canadian users Australian Safety Information Important Safety InstructionsTelecommunication installation cautions 248 249 CFR Part 68 Information Warranty Information Electrical Safety Advisory250 251 Limited Warranty 252 Copyright Acknowledgments 253 254 Caring for the Environment by Recycling Uw Motorola-materiaal recycleren 255Reciclagem do seu equipamento Motorola Återvinning av din Motorola-utrustning 256 Index 258 Shell 260