Polycom VSX Series manual Following diagnostic screens and tools are available

Diagnostics and General Troubleshooting

The following diagnostic screens and tools are available.

Status Tools

Diagnostic Tool		In the system’s user interface				In the VSX Web
System Status screen		On the Diagnostics screen, select				Select Diagnostics > System
Displays system status information,		System Status.				Status.
including auto-answer point to point,
remote control battery, time server,
Global Directory, IP network,
gatekeeper, and ISDN BRI lines.
Call Summary screen		1.	On the Diagnostics screen,			Select Diagnostics > System
Displays calling information, such				select System Status.		Status > Call Summary.
as time spent in calls, total number		2.		Select	to go to the Call
of IP and ISDN calls, and				Summary screen.
percentage of time spent in IP and
		For more information about this screen, see on page 6-1.
ISDN calls.
Call Status screen		On the Diagnostics screen, select				Not available.
Displays call type, data speed, and		Call Statistics.
number dialed for the current call.		For more information about this
In ISDN calls, this screen also		screen, see Call Status on page
		6-3.
displays connection status for each
channel. Selecting a channel call
progress indicator displays its ISDN
number.
In VSX system calls placed through
a V.35/RS-449/RS-530 network
interface, this screen displays the
states of these signals:
•	DTR
•	RTS
•	CTS
•	DSR
•	DCD
•	RI
Bright indicators show high signals;
dim indicators show low signals.
Call Statistics screen		1.	On the Diagnostics screen,			Select Diagnostics > Call
Displays call speed, audio and				select Call Statistics.		Statistics.
video protocols, annexes, and error		2.		Select	to go to the Call
count for the call in progress.				Statistics screen.
In multipoint calls, the Call
		For more information about this screen, see Call Statistics on page 6-2.
Statistics screen shows most of
this information for all systems in
the call.

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