Customizing the VSX System | Polycom VSX Series instruction

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Customizing the VSX System

Every organization has users with different needs. With a VSX system, you can design the video conferencing experience to meet the needs of everyone.

You can customize the look and behavior of the system, and then build in the required access levels for your users, depending on how much or how little you want them to change system behaviors.

When you set up the system for the first time, the system is configured with the most commonly used settings. If you need to change any of these initial settings, you can adjust the screen settings as described in this chapter.

If you established an administrator’s password during the initial configuration, you must enter it each time you access advanced settings.

Designing Video Behaviors

You can configure the following video behaviors to accommodate your environment:

•Camera Settings and Video Quality

•Monitors

•Content Display

•VCR/DVD Player Settings

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Polycom VSX Series manual Customizing the VSX System, Designing Video Behaviors

Contents

Administrator’s Guide for the VSX Series Trademark Information About This Guide Administrator’s Guide for the VSX Series Contents Configuring Network Use Customizing the VSX System Managing the System Remotely System Usage and Statistics Diagnostics and General Troubleshooting Administrator’s Guide for the VSX Series This guide covers instructions for the following models VSX Models Name Component Description VSX 3000 and VSX 3000A Desktop Systems VSX 5000 system includes the following components VSX 5000 Set-top System VSX 6000 and VSX 6000A Set-top Systems VSX 7000 and VSX 7000s Set-top Systems VSX 7000e includes the following components VSX 7000e Component System Setting Up the VSX 7000e System VSX 8000 system includes the following components VSX 8000 Component System Breakthrough Video Quality Key Features Rich Conference Experience Industry-Leading Audio Quality Enhanced User Experience Easy Installation Remote Management Security System Back Panel Views VSX 3000 and VSX 3000A Connector Panel Conference link Power connector For power supplyPower switch VGA output from system VSX 5000 Back Panel VSX 6000 Back Panel Video output Audio output from system VSX 6000A Back PanelFrom system For main monitor VSX 7000 Back Panel Power switch Conference link VCR/DVD output from system VSX 7000s Back PanelVCR/DVD input to system VGA output from system For VGA monitor Network interface bay VCR/DVD input to Camera 1 control System ConnectorVSX 7000e Back Panel Line level audio Analog phone Port Input to system Input to Balanced audio System VSX 8000 Back PanelVCR/DVD input Analog phone To system Port Camera 1 control IR sensor Positioning Desktop Systems Positioning the System Positioning Set-top Systems Positioning Component Systems Connecting to the LAN Connecting to Other Networks Connecting Desktop Systems to the Isdn BRI Network VSX system Network interface module Additional device If your network is You will needSerial 35/RS-449/ RS-530 Connecting Cameras to Component Systems Connecting CamerasConnecting Document Cameras to Desktop Systems Connecting Cameras to Set-top Systems Using a Desktop System as the Monitor for a Computer Connecting Monitors to Set-Top Systems Connecting Monitors and ProjectorsVSX System Main Monitor Second Monitor Connecting Monitors to Component Systems About Polycom Microphones and the SoundStation VTX Connecting Microphones or a SoundStation VTX Administrator’s Guide for the VSX Series Setting Up Your System Hardware Placing Polycom Microphones to Send Stereo from Your Site One Microphone Two Microphones This is valid This is not valid Not used Left Connecting Speakers to Component Systems Connecting SpeakersConnecting Speakers or Headphones to Desktop Systems Connecting Speakers to Set-top Systems Placing Speakers to Play Stereo from Far Sites Connecting VCR/DVDs Connecting Content Sharing Equipment Points to note about Visual Concert VSX Connecting a Visual Concert VSX to Set-top Systems Or 10 ft 3 m 2457-20910-002 Connecting Computers to Component Systems Connecting an ImageShare II to Component Systems Connecting Closed Captioning Equipment Connecting Control and Accessibility EquipmentConnecting Touch-Panel Controls VSX 3000 and VSX 3000A systems have three power switches Powering OnConnecting IR Sensors to VSX 8000 Systems Powering On the VSX 3000 or VSX 3000A Desktop System Powering On Set-top and Component Systems Getting the Network Ready Configuring Network Use Should be provided by Network Connectivity ChecklistThis information Your Configuring with the Setup Wizard Go to System Admin Settings LAN Properties Configuring LAN PropertiesConfigure these settings Select and configure these settings Specifying H.323 Settings Configuring IP Network SupportGo to System Admin Settings Network IP H.323 Settings Gatekeeper IP Setting Description Use GatekeeperAuthentication Available when Use Gatekeeper is set to Specify with PIN PathNavigator for Setting Description UseMultipoint Calls Configuring Integration with Avaya Networks Select two or three times and configure these settings Configuring Network Use Go to System Admin Settings Network IP SIP Settings Specifying SIP Settings Integration with Microsoft Live Communications Server LCS Show My Offline Contacts Setting Description Display Contacts Go to System Admin Settings Network IP Quality of Service Specifying Quality of Service Go to System Admin Settings Network IP Firewall Configuring the System for Use with a Firewall or NATSetting Description Fixed Ports UDP Ports Setting Description TCP PortsSetting Description Enable Traversal NAT Configuration Enterprise Location a IP Network Service ProviderEnterprise Location B Configuring the BRI Network Interface Configuring Isdn SupportGo to System Admin Settings Network Isdn Protocol Isdn Voice Setting Description Isdn SwitchConfiguration Setting Description Area Code Configuring the PRI Network Interface Restore Defaults Setting Description Line SignalingSwitch Protocol Setting Description Numbering Plan Line Termination PRI E1 only Go to System Admin Settings Network V.35/RS-449/RS-530 Configuring the Serial V.35/RS-449/RS-530 Network Interface Hangup Setting DescriptionDelayed DCD Answer on DSR Enable People+Content Setting Description Crypto ResyncUse RTS Signal for Setting Description Enable Broadcast System Telephone Configuring Telephony with the SoundStation VTXGo to System Admin Settings Network Telephony Setting Description Room Telephone Go to System Admin Settings Network Call Preference Configuring Call Preferences 320 Enable VoiceEnable Analog Setting Description Preferred Dialing Make sure the system is registered with a gatekeeper Configuring Dialing Order Settings Configuring the Directory Server Settings Configuring the Global Directory Go to System Admin Settings Global Services Dialing Rules Setting the Dialing RulesDirectory Server. You can enter up to five addresses Placing a Test Call ¾ Go to System Diagnostics System StatusChecking System Status Keeping your Software Current Designing Video Behaviors Customizing the VSX System Go to System Admin Settings Cameras Configuring Camera Settings and Video Quality Options Out Always On Setting Description VCR/DVD Audio Format to Composite. VSX Go to this screen Configure these settings CamerasCamera Settings Set the RS-232 Mode to Sony PTZ camera Disable the Enable Polycom StereoSurround setting Points to note about using automatic camera tracking Go to System Admin Settings Monitors Monitors Configuring Monitors Activation Setting Description MonitorOutput upon Screen Saver VCR Display Icons Setting Description Zoom VideoTimeout To Fit Screen VGA Out VisualConcert VGA Out Near site presses PIP Setting UpSelect Dual Monitor Emulation Using in a Call Call connects Go to System Diagnostics Video Set Output upon Screen Saver Activation to Black Configuring Content Display Configuring Content Display with People+Content IP To enable People+Content IP on a VSX system Select Horizontal Position, Vertical Position, or Phase Go to System Admin Settings Monitors Graphics VGA Select two times and configure this setting Select and select where to display ContentConfigure this setting Go to System Admin Settings Audio Audio Settings Adjust the VCR/DVD In Level for Configuring VCR/DVD Player SettingsAudio I/O Set Line Inputs to VCR Record Source Go to this screen Configure these settings MonitorsAdjust the VCR/DVD Out Level if Enable VCR/DVD Audio Out Always VSX Alerts you to incoming calls VSX 3000A Configuring General Audio SettingsOn the microphone or on the remote control Designing Audio Behaviors Select and enter VCR/DVD settings for the VSX 7000e system Select and enter line input settings Select and enter VCR/DVD settings for the VSX 8000 system Select and enter speaker settings Points to note about StereoSurround Configuring StereoSurround SettingsAudio Levels Set Subwoofer Speaker to Off Speaker Test Configuring VSX Systems for a Polycom Vortex MixerGo to this screen Configure these settings Mic Placement Mic Identity Set Input type to Line Input Configuring Microphones Connected to Audio InputsDisable Echo Canceller Serial Ports Set RS-232 Mode to Vortex Mixer for Select Enable Phantom Power to supply Go to this screen Configure these settings Audio InputEnable Echo Canceller Select Echo Canceller Setting Description Baud Rate Configuring RS-232 EquipmentConfiguring for Use with a Touch Panel Control Go to System Admin Settings General Settings Serial Port Configuring for Use with a Modem Designing the User Experience Managing User Access to Settings and FeaturesTo maintain this You can allow users to Security level Go to System Diagnostics Reset System Go to System Admin Settings General Settings SecuritySelect Reset System Screens that Require the Room Password for Access PIP Auto-Answer Multipoint Mute Auto-Answer Calls Setting Passwords and Security Options Using Security Mode Enabling AES Encryption Points to note about Security Mode Configuring Call Settings Recent Calls Setting the Call Answering ModeSetting Description Display Time Call Detail Report Go to System Admin Settings General Settings Options Configuring Multipoint CallingEnter the multipoint option key Setting Description Auto-Answer Go to System Admin Settings Monitors Multipoint SetupMultipoint Mode Page Including More Than Three Other Sites in a Cascaded Call Configuring Directory Settings Associated with your system number Setting Date, Time, and LocationGo to System Admin Settings General Settings Location Setting Description Date Format Select and configure these settings Advanced Users Infrequent Users Kiosk ModeCustomizing the Workspace Appearance New Users 164 Directory Setting Description Dialing DisplayContact List Call Quality Local Date IP or IsdnInformation My Information Displaying Contacts on the Home Screen Click Utilities Screen Saver and enter Adding a Screen Saver Logo Changing System Appearance Select a tone, as desired Using Customized Camera Names and Icons Configuring Remote Control Behavior Go to System Admin Settings Network IP Streaming Configuring Streaming Calls Clear the Start Streaming selection Go to System Utilities Web StreamingClick Utilities View a Meeting Audio Options for Closed Captioners Configuring Closed Captioning Providing Closed Captions for Conferences Via the System’s Serial RS-232 Port Go to Utilities Closed Caption On a computer, open a command line interface Helping Users Get Started Accessing VSX Web Using VSX Web Monitoring a Room or Call with VSX Web Tools Remote Monitoring Go to Admin Settings General Settings System SettingsCreating a Localized System Name with VSX Web Go to Utilities Web Director Managing System Profiles with VSX Web Implementing Basic Mode with VSX Web Go to Utilities Profile Center Managing Directories with VSX Web Go to Utilities Import/Export Directory Click PC VSX Go to Utilities Import/Export DirectoryGo to Place a Call Directory Viewing the Management Servers List Configuring Global ServicesRequiring an Account Number for Calls Adding My Information Go to System Admin Settings Global Services My Information Your request for help has been acknowledged Click Download MIB and follow the onscreen instructions Setting Up SnmpGo to Admin Settings Global Services Snmp Downloading MIBs Configuring for Snmp Management Administrator’s Guide for the VSX Series Call Summary Go to System Diagnostics Call Statistics and then selectFour This screen Displays this information Call Statistics Recent Calls Content StatisticsGo to System Diagnostics Call Statistics Call Status Call Detail Report CDR ¾ Go to System Admin Settings Network Recent Calls Following table describes the data fields in the CDR Information in the CDRData Description SIF Close your FTP session Call Detail Report Archives Administrator’s Guide for the VSX Series Go to Diagnostics Send a Message Click System SetupSending a Message This choice Presents this information or capability Diagnostic Screens¾ Go to System Diagnostics System Screens Quick Reference Following diagnostic screens and tools are available Select Utilities Call Detail Select Enable Basic Mode Call PreferenceSelect Enable Basic Mode Call Detail Report screen 35/RS-449/RS-530 Serial Status Select Network PingSelect Network Trace Route Click Trace Route Audio Meter test Select Diagnostics VideoSelect Diagnostics Audio Click the Speaker Test icon Delete System Settings On the Diagnostics screen Select Diagnostics ResetSelect Reset System Click the Reset System icon General Troubleshooting VSX 7000, VSX 7000s Power and Start-upSymptom Problem Corrective action VSX 3000, VSX 3000A, VSX 5000, VSX Controls Access to Screens and Systems Settings Security On the system, go to Admin Settings GeneralDhcp Client is on and no Calling Use the Ping test System Diagnostics Symptom Problem Corrective action Codes on page Appendix-11 Preference and select Go to Admin Settings Network CallCall Speeds screen Displays Go to Admin Settings Network IP FirewallEnsure that NAT Configuration is Off Settings Monitors Monitors screen Select Backlight Compensation Go to Admin Settings Monitors MonitorsOtherwise, go to Admin Settings Cameras Video or Composite Diagnostics Call Go to Admin Settings Network IP Quality Go to System Admin Settings Cameras Cameras Clear the Enable Polycom StereoSurroundSelection on the Admin Settings Audio Audio Settings screen Symptom Problem Corrective action Make sure that Midrange Speaker and Subwoofer Output using the Speaker Test under DiagnosticsGo to System Admin Settings Audio Settings Audio Audio Meter screen under Diagnostics Audio Go to System Admin Settings Network IsdnChange the Isdn Voice Algorithm selection aLaw Mute Go to System Admin Settings Audio AudioSettings. Select Enable Polycom Microphones if it Audio Meter screen under Diagnostics Audio to VCR Far and Near Audio Or VCR Audio Out Always Internal Ringer option Canceller selection on the second Admin Settings Settings Audio Settings screenAudio Settings screen Polycom Mic but no Audio Meter screen Error Indications System Lights Model When the VSX system It meansSystem lights are located on the front of your VSX system When the PRI network interface It means When the BRI network interface It meansNetwork Interface Lights How to Contact Technical Support Video Source Output Examples for Multiple Monitors Appendix Select this To see this Near video Select this To see this Select this To see this Select this To see this Multipoint Dialing Speed Information Port Function Port Usage Following table shows other VSX port usage Following table shows Global Management System port usage Web Telnet Changing the Security Mode settingActions that Cause the System to Restart Connect to My LAN Host Name Code Cause Definition Cause Codes Status Inquiry Code Cause Definition If this error occurs systematically, report it to your Isdn Following table lists PathNavigator error codes PathNavigator Error CodesCode Cause Description Code Cause Description Code Cause Description Regulatory Notices Important Safeguards License Restrictions Warranty Information Warranty Information Part 15 FCC Rules Regulatory NoticesPart 68 FCC Rules Industry Canada IC Administrator’s Guide for the VSX Series Plug Acts as Disconnect Device Special Safety InstructionsInstallation Instructions Regulatory Notices Underwriters Laboratories Statement Administrator’s Guide for the VSX Series Regulatory Notices Index Index-2 Index-3 Index-4 Index-5 Index-6 See also NAT and security Fixed Ports setting Index-8 Isdn Index-10 NAT Index-12 Index-13 Snmp Index-15 VCR/DVD Index-17 Administrator’s Guide for the VSX Series Index-18