Polycom VSX Series manual Setting the Call Answering Mode, Setting Description Display Time

Models: VSX Series

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Customizing the VSX System

3.Select and configure these settings:

Setting

Description

 

 

Display Time in

Specifies whether to display the elapsed time or the local

Call

time during a call. You can also choose not to display the

 

time.

 

 

Call Detail Report

Specifies whether to collect call data for the Call Detail

 

Report and Recent Calls list. When selected, information

 

about calls can be viewed through VSX Web and

 

downloaded as a .csv file.

 

Note: If this setting is disabled, applications such as the

 

Polycom Global Management System will not be able to

 

retrieve Call Detail Report (CDR) records.

 

 

Recent Calls

Specifies whether to display the Recent Calls button on the

 

home screen. The Recent Calls screen lists the site number

 

or name, the date and time, and whether the call was

 

incoming or outgoing.

 

Note: If the Call Detail Report option is not selected, the

 

Recent Calls option is not available.

 

 

Far Site Name

Turns the far site name display on or off, or specifies the

Display Time

time period the far site name appears on screen when calls

 

first connect.

 

 

Setting the Call Answering Mode

To set the call answering mode:

1.Go to System > Admin Settings > General Settings > System Settings > Call Settings.

2.Select Auto-Answer Point to Point to set the answer mode for calls with one site, or select Auto-Answer Multipoint (VSX 3000, VSX 3000A, VSX 7000, VSX 7000s, VSX 7000e, and VSX 8000 only) to set the mode for calls with two or more other sites.

3.Select one of the following:

Yes – Answers calls automatically.

No – Enables you to answer calls manually.

Do Not Disturb – Refuses incoming calls automatically. The caller receives a message that the site is unavailable.

If you have a VSX 3000 or VSX 3000A system that you are using as your computer monitor, Polycom recommends that you set up the system so that you have to answer calls manually. If you receive a call while using the system as a computer, you hear a ringing sound and you can switch to video to answer the call manually. Alternatively, you can ignore the call

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Polycom VSX Series Setting the Call Answering Mode, Setting Description Display Time, Call Detail Report, Recent Calls