Polycom VSX Series manual Keeping your Software Current

Administrator’s Guide for the VSX Series

To get information about a status message:

¾Select the status message and press or on the remote control.

Keeping your Software Current

If you have Internet access and a software key, you can use the web-based Softupdate application to update the VSX Series software. If you do not have Internet access, your reseller can supply you with the VSX Series software update on CD-ROM.

Do not power off the system during the software upgrade process. If the upgrade is interrupted, the system may become unusable.

To update your software via the Internet:

1.Using a web browser, go to www.polycom.com/videosoftware and log in to the Polycom Resource Center.

You will need to set up a PRC account, if you don’t already have one.

2.Navigate to your product page.

Refer to the Release Notes for information about the latest software version. Refer to Upgrading Polycom Video Software for detailed information about obtaining software key codes and using the SoftUpdate program.

3.Download the VSX Series software update file in .zip format.

4.Double-click the software.zip file to extract the file.

5.Double-click Softupdate.exe to run the update program.

If you install version 8.5 or later on a VSX system that has Security Mode enabled, the system verifies that the software being installed is authentic Polycom software.

To install a version earlier than 8.5, you must disable Security Mode on the VSX system.

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