Polycom VSX Series manual Configuring Global Services, Viewing the Management Servers List

Managing the System Remotely

Configuring Global Services

If your organization uses the Polycom Global Management System, you can configure, manage, and monitor the VSX system using the Global Management System server. Global Management System is a web-based client/server software tool that allows administrators to manage a network of video conferencing systems.

To use global services for the system, configure the following:

•Management Servers

•Account Numbers

•My Information

Viewing the Management Servers List

On networks managed by the Global Management System, several Global Servers may be configured to manage this system remotely. The system also has a primary Global Management System server that performs account validation. You can view information about these servers, but this information can only be changed by the Global Management System Administrator.

To view the management servers list:

¾Go to System > Admin Settings > Global Services > Management

Servers.

Requiring an Account Number for Calls

If your system is set up for use with the Global Management System, the system can prompt the user to enter an account number before placing a call. The account number is added to the Global Management System’s Call Detail Record (CDR) and the system’s local CDR file (localcdr.csv), and this information can be used for call tracking and billing purposes.

If you do not configure the system to validate account numbers the entered account number is recorded on the CDR and the call is completed. When configured to validate account numbers the system validates the account number against the Global Management System database and completes the call only if there is a match.

If you do not configure the system to validate account numbers, calls are completed and the entered account number is recorded on the CDR. If you configure the system to validate account numbers, calls are completed only when placed using a valid account number. Account numbers are set up in Global Management System by the Global Management System administrator.

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