Polycom VSX Series manual Audio, Output using the Speaker Test under Diagnostics

			Diagnostics and General Troubleshooting
Audio
Symptom	Problem	Corrective action
No audio at your site	The far site is muted.	Look for the far site Mute icon. Ask the far site to
		unmute the microphone.
		Note: The far site’s microphone may be muted even
		if you do not see a far site Mute icon.
	The volume may be turned	Turn up the volume on the appropriate device.
	all the way down on the	Use the remote control to turn up the volume.
	monitor or external audio
		Check the monitor’s or external audio system’s
	system.
		volume setting. Then check the system’s audio
		output using the Speaker Test under Diagnostics >
		Audio. You should hear a 400 Hz tone.
	VSX 6000, VSX 6000A,	Go to System > Admin Settings > Audio Settings
	VSX 7000, VSX 7000s:	and select	twice.
	The midrange speaker and	Make sure that Midrange Speaker and Subwoofer
	subwoofer may be turned
		Speaker are both On.
	off.
	This happens if stereo is
	enabled and is possible
	even if you have not set up
	the system to use stereo.
	The far site’s microphones	Ensure that each person who speaks is facing a
	are not placed correctly.	microphone and is close enough to it.
	The far site’s microphone is	Ask the far site to check the cable to the microphone.
	not connected or does not
	have power.
	Too many line errors.	Try the call again later.

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