Polycom VSX Series manual Call Detail Report screen, Select Utilities Call Detail, Near End Loop

Administrator’s Guide for the VSX Series

Status Tools

Diagnostic Tool	In the system’s user interface			In the VSX Web
Content Statistics screen	1. On the Diagnostics screen,			Not available.
Displays content format, data rate,		select Call Statistics.
frame rate, and packet loss for the	2.	Select	three times to go to
call in progress. Also provides		the Content Statistics screen.
information about the far site
systems.
Call Detail Report screen	Not available.			Select Utilities > Call Detail
Displays the current Call Detail				Report.
Report (CDR) and provides access
	For more information about this screen, see Call Detail Report (CDR) on
to the archived CDR.
	page 6-4.
Network Tools
Diagnostic Tool	In the system’s user interface			In the VSX Web
Enable Basic Mode	Go to System > Admin Settings >			1. Select Admin Settings >
Enables a limited operating mode	Network > Call Preference and				Network > Call Preference >
that uses H.261 for video and G.711	select Enable Basic Mode.				Call Preference.
for audio. This mode provides				2.	Select Enable Basic Mode.
administrators with a work-around
for interoperability issues that
cannot be solved using other
methods. The Basic Mode setting
stays in effect until you change it.
Near End Loop test	1. On the Diagnostics screen,			1. Select Diagnostics > Network
Tests the internal audio encoders		select Network.			> Near End Loop.
and decoders, the external	2. Select Near End Loop to start			2. Click Near End Loop to start
microphones and speakers, the		the test.			the test.
internal video encoders and	3.	Press any button on the remote		3.	Click Near End Loop again to
decoders, and the external cameras
		control to stop the test.			end the test.
and monitors.
Monitor 1 displays the video and
plays the audio that would be sent
to the far site in a call.
This test is not available when you
are in a call.

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