Polycom VSX Series manual Call Status, Content Statistics, Recent Calls, Three

Models: VSX Series

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System Usage and Statistics

Call Status

The Call Status screen provides call connection information. The spheres on the screen provide details for each line. When you place a call, you’ll see the status change as the call connects.

To view the Call Status screen:

Go to System > Diagnostics > Call Statistics.

View Call Status during a call by pressing Help on the remote.

You can highlight the spheres on this screen to see the number dialed, the relevant status code, and details of any errors.

Content Statistics

The Content Statistics screen shows statistics for content shared during a call.

This screen does not display transmit statistics for People+Content IP.

To view the Content Statistics screen:

Go to System > Diagnostics > Call Statistics and then select

three

times.

 

View Content Statistics during a call by pressing Help on the remote.

Recent Calls

When the Call Detail Report setting is enabled, Recent Calls shows a list of up to 99 calls made by the system. It includes the following information:

Site name or number

Date and time

Call in or out

The Recent Calls list shows incoming and outgoing calls that connect, as well as outgoing calls that do not connect.

If Do Not Disturb has been enabled, any incoming calls attempted by other sites will not be listed.

The home screen can be configured to include Recent Calls. For more information about including the Recent Calls list on the home screen, see Designing the Home Screen on page 4-47.

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Page 167
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Polycom VSX Series manual Call Status, Content Statistics, Recent Calls, Go to System Diagnostics Call Statistics, Three