Administrator’s Guide for the VSX Series
 Trademark Information
 About This Guide
 Administrator’s Guide for the VSX Series
 Contents
 Configuring Network Use
 Customizing the VSX System
 Managing the System Remotely
 System Usage and Statistics
Diagnostics and General Troubleshooting
 Administrator’s Guide for the VSX Series
 This guide covers instructions for the following models
VSX Models
 Name Component Description
VSX 3000 and VSX 3000A Desktop Systems
 VSX 5000 system includes the following components
VSX 5000 Set-top System
 VSX 6000 and VSX 6000A Set-top Systems
 VSX 7000 and VSX 7000s Set-top Systems
 VSX 7000e includes the following components
VSX 7000e Component System
 Setting Up the VSX 7000e System
 VSX 8000 system includes the following components
VSX 8000 Component System
 Breakthrough Video Quality
Key Features
 Rich Conference Experience
Industry-Leading Audio Quality
 Enhanced User Experience
Easy Installation
 Remote Management
Security
 System Back Panel Views
VSX 3000 and VSX 3000A Connector Panel
 Conference link
Power connector For power supply
Power switch VGA output from system
VSX 5000 Back Panel
 VSX 6000 Back Panel
 VSX 6000A Back Panel
Video output Audio output from system
From system For main monitor
 VSX 7000 Back Panel
Power switch Conference link
 VCR/DVD output from system
VSX 7000s Back Panel
VCR/DVD input to system
VGA output from system For VGA monitor
 Network interface bay
VCR/DVD input to Camera 1 control System Connector
VSX 7000e Back Panel
Line level audio Analog phone Port Input to system
 Input to Balanced audio System
VSX 8000 Back Panel
VCR/DVD input Analog phone To system Port Camera 1 control
IR sensor
 Positioning Desktop Systems
Positioning the System
 Positioning Set-top Systems
 Positioning Component Systems
Connecting to the LAN
 Connecting to Other Networks
 Connecting Desktop Systems to the Isdn BRI Network
 VSX system Network interface module Additional device
If your network is You will need
Serial
35/RS-449/ RS-530
 Connecting Cameras to Component Systems
Connecting Cameras
Connecting Document Cameras to Desktop Systems
Connecting Cameras to Set-top Systems
 Using a Desktop System as the Monitor for a Computer
 Connecting Monitors and Projectors
Connecting Monitors to Set-Top Systems
VSX System Main Monitor Second Monitor
 Connecting Monitors to Component Systems
 About Polycom Microphones and the SoundStation VTX
Connecting Microphones or a SoundStation VTX
 Administrator’s Guide for the VSX Series
 Setting Up Your System Hardware
 Placing Polycom Microphones to Send Stereo from Your Site
 One Microphone Two Microphones
 This is valid This is not valid
 Not used Left
 Connecting Speakers to Component Systems
Connecting Speakers
Connecting Speakers or Headphones to Desktop Systems
Connecting Speakers to Set-top Systems
 Placing Speakers to Play Stereo from Far Sites
 Connecting VCR/DVDs
Connecting Content Sharing Equipment
 Points to note about Visual Concert VSX
Connecting a Visual Concert VSX to Set-top Systems
 Or 10 ft 3 m 2457-20910-002
 Connecting Computers to Component Systems
Connecting an ImageShare II to Component Systems
 Connecting Control and Accessibility Equipment
Connecting Closed Captioning Equipment
Connecting Touch-Panel Controls
 VSX 3000 and VSX 3000A systems have three power switches
Powering On
Connecting IR Sensors to VSX 8000 Systems
Powering On the VSX 3000 or VSX 3000A Desktop System
 Powering On Set-top and Component Systems
 Getting the Network Ready
Configuring Network Use
 Network Connectivity Checklist
Should be provided by
This information Your
 Configuring with the Setup Wizard
 Configuring LAN Properties
Go to System Admin Settings LAN Properties
Configure these settings
 Select and configure these settings
 Configuring IP Network Support
Specifying H.323 Settings
Go to System Admin Settings Network IP H.323 Settings
 Gatekeeper IP
Setting Description Use Gatekeeper
Authentication
Available when Use Gatekeeper is set to Specify with PIN
 Setting Description Use
PathNavigator for
Multipoint Calls
 Configuring Integration with Avaya Networks
 Select two or three times and configure these settings
 Configuring Network Use
 Go to System Admin Settings Network IP SIP Settings
Specifying SIP Settings
 Integration with Microsoft Live Communications Server LCS
 Show My Offline Contacts
Setting Description Display Contacts
 Go to System Admin Settings Network IP Quality of Service
Specifying Quality of Service
 Configuring the System for Use with a Firewall or NAT
Go to System Admin Settings Network IP Firewall
Setting Description Fixed Ports
 UDP Ports
Setting Description TCP Ports
Setting Description Enable
Traversal NAT Configuration
 Service Provider
Enterprise Location a IP Network
Enterprise Location B
 Configuring Isdn Support
Configuring the BRI Network Interface
Go to System Admin Settings Network Isdn
 Protocol Isdn Voice
Setting Description Isdn Switch
Configuration
Setting Description Area Code
 Configuring the PRI Network Interface
 Restore Defaults
Setting Description Line Signaling
Switch Protocol
Setting Description Numbering Plan
 Line Termination PRI E1 only
 Go to System Admin Settings Network V.35/RS-449/RS-530
Configuring the Serial V.35/RS-449/RS-530 Network Interface
 Hangup
Setting Description
Delayed DCD
Answer on DSR
 Enable People+Content
Setting Description Crypto Resync
Use RTS Signal for
Setting Description Enable Broadcast
 System Telephone
Configuring Telephony with the SoundStation VTX
Go to System Admin Settings Network Telephony
Setting Description Room Telephone
 Go to System Admin Settings Network Call Preference
Configuring Call Preferences
 320
Enable Voice
Enable Analog
Setting Description Preferred Dialing
 Make sure the system is registered with a gatekeeper
Configuring Dialing Order Settings
 Configuring the Directory Server Settings
Configuring the Global Directory
 Setting the Dialing Rules
Go to System Admin Settings Global Services Dialing Rules
Directory Server. You can enter up to five addresses
 ¾ Go to System Diagnostics System Status
Placing a Test Call
Checking System Status
 Keeping your Software Current
 Designing Video Behaviors
Customizing the VSX System
 Go to System Admin Settings Cameras
Configuring Camera Settings and Video Quality Options
 Out Always On
Setting Description VCR/DVD Audio
 Format to Composite. VSX
Go to this screen Configure these settings Cameras
Camera Settings
Set the RS-232 Mode to Sony PTZ camera
 Disable the Enable Polycom StereoSurround setting
Points to note about using automatic camera tracking
 Go to System Admin Settings Monitors Monitors
Configuring Monitors
 Activation
Setting Description Monitor
Output upon
Screen Saver
 VCR
 Display Icons
Setting Description Zoom Video
Timeout
To Fit Screen
 VGA Out
Visual
Concert VGA
Out
 Near site presses PIP
Setting Up
Select Dual Monitor Emulation Using in a Call
Call connects
 Go to System Diagnostics Video
 Set Output upon Screen Saver Activation to Black
Configuring Content Display
 Configuring Content Display with People+Content IP
 To enable People+Content IP on a VSX system
 Select Horizontal Position, Vertical Position, or Phase
Go to System Admin Settings Monitors Graphics VGA
 Select two times and configure this setting
Select and select where to display Content
Configure this setting
Go to System Admin Settings Audio Audio Settings
 Configuring VCR/DVD Player Settings
Adjust the VCR/DVD In Level for
Audio I/O Set Line Inputs to VCR
 Record Source
Go to this screen Configure these settings Monitors
Adjust the VCR/DVD Out Level if
Enable VCR/DVD Audio Out Always
 VSX Alerts you to incoming calls VSX 3000A
Configuring General Audio Settings
On the microphone or on the remote control
Designing Audio Behaviors
 Select and enter VCR/DVD settings for the VSX 7000e system
 Select and enter line input settings
 Select and enter VCR/DVD settings for the VSX 8000 system
 Select and enter speaker settings
 Configuring StereoSurround Settings
Points to note about StereoSurround
Audio Levels Set Subwoofer Speaker to Off
 Speaker Test
Configuring VSX Systems for a Polycom Vortex Mixer
Go to this screen Configure these settings Mic Placement
Mic Identity
 Set Input type to Line Input
Configuring Microphones Connected to Audio Inputs
Disable Echo Canceller
Serial Ports Set RS-232 Mode to Vortex Mixer for
 Select Enable Phantom Power to supply
Go to this screen Configure these settings Audio Input
Enable Echo Canceller
Select Echo Canceller
 Setting Description Baud Rate
Configuring RS-232 Equipment
Configuring for Use with a Touch Panel Control
Go to System Admin Settings General Settings Serial Port
 Configuring for Use with a Modem
 Managing User Access to Settings and Features
Designing the User Experience
To maintain this You can allow users to Security level
 Go to System Admin Settings General Settings Security
Go to System Diagnostics Reset System
Select Reset System
 Screens that Require the Room Password for Access
 PIP
Auto-Answer Multipoint Mute Auto-Answer Calls
 Setting Passwords and Security Options
 Using Security Mode
 Enabling AES Encryption
Points to note about Security Mode
 Configuring Call Settings
 Recent Calls
Setting the Call Answering Mode
Setting Description Display Time
Call Detail Report
 Configuring Multipoint Calling
Go to System Admin Settings General Settings Options
Enter the multipoint option key
 Go to System Admin Settings Monitors Multipoint Setup
Setting Description Auto-Answer
Multipoint Mode
Page
 Including More Than Three Other Sites in a Cascaded Call
 Configuring Directory Settings
 Associated with your system number
Setting Date, Time, and Location
Go to System Admin Settings General Settings Location
Setting Description Date Format
 Select and configure these settings
 Advanced Users
Infrequent Users Kiosk Mode
Customizing the Workspace Appearance
New Users
 164 Directory
Setting Description Dialing Display
Contact List
Call Quality
 Local Date
IP or Isdn
Information
My Information
 Displaying Contacts on the Home Screen
 Click Utilities Screen Saver and enter
 Adding a Screen Saver Logo
 Changing System Appearance
 Select a tone, as desired
Using Customized Camera Names and Icons
 Configuring Remote Control Behavior
 Go to System Admin Settings Network IP Streaming
Configuring Streaming Calls
 Go to System Utilities Web Streaming
Clear the Start Streaming selection
Click Utilities View a Meeting
 Audio Options for Closed Captioners
Configuring Closed Captioning
 Providing Closed Captions for Conferences
 Via the System’s Serial RS-232 Port
 Go to Utilities Closed Caption
On a computer, open a command line interface
 Helping Users Get Started
 Accessing VSX Web
Using VSX Web
 Monitoring a Room or Call with VSX Web
 Tools Remote Monitoring
Go to Admin Settings General Settings System Settings
Creating a Localized System Name with VSX Web
Go to Utilities Web Director
 Managing System Profiles with VSX Web
Implementing Basic Mode with VSX Web
 Go to Utilities Profile Center
Managing Directories with VSX Web
 Go to Utilities Import/Export Directory
Go to Utilities Import/Export Directory Click PC VSX
Go to Place a Call Directory
 Configuring Global Services
Viewing the Management Servers List
Requiring an Account Number for Calls
 Adding My Information
Go to System Admin Settings Global Services My Information
 Your request for help has been acknowledged
 Click Download MIB and follow the onscreen instructions
Setting Up Snmp
Go to Admin Settings Global Services Snmp
Downloading MIBs
 Configuring for Snmp Management
 Administrator’s Guide for the VSX Series
 Go to System Diagnostics Call Statistics and then select
Call Summary
Four
 This screen Displays this information
Call Statistics
 Recent Calls
Content Statistics
Go to System Diagnostics Call Statistics
Call Status
 Call Detail Report CDR
¾ Go to System Admin Settings Network Recent Calls
 Information in the CDR
Following table describes the data fields in the CDR
Data Description
 SIF
 Close your FTP session
Call Detail Report Archives
 Administrator’s Guide for the VSX Series
 Click System Setup
Go to Diagnostics Send a Message
Sending a Message
 This choice Presents this information or capability
Diagnostic Screens
¾ Go to System Diagnostics
System Screens Quick Reference
 Following diagnostic screens and tools are available
 Select Utilities Call Detail
Select Enable Basic Mode Call Preference
Select Enable Basic Mode
Call Detail Report screen
 35/RS-449/RS-530 Serial Status
Select Network Ping
Select Network Trace Route
Click Trace Route
 Audio Meter test
Select Diagnostics Video
Select Diagnostics Audio
Click the Speaker Test icon
 Delete System Settings
On the Diagnostics screen Select Diagnostics Reset
Select Reset System
Click the Reset System icon
 General Troubleshooting
 VSX 7000, VSX 7000s
Power and Start-up
Symptom Problem Corrective action
VSX 3000, VSX 3000A, VSX 5000, VSX
 Controls
 Access to Screens and Systems
 On the system, go to Admin Settings General
Settings Security
Dhcp Client is on and no
 Calling
Use the Ping test System Diagnostics
 Symptom Problem Corrective action
 Codes on page Appendix-11
 Go to Admin Settings Network Call
Preference and select
Call Speeds screen
 Displays
Go to Admin Settings Network IP Firewall
Ensure that NAT Configuration is Off
Settings Monitors Monitors screen
 Select Backlight Compensation
Go to Admin Settings Monitors Monitors
Otherwise, go to Admin Settings Cameras
Video or Composite
 Diagnostics Call
Go to Admin Settings Network IP Quality
 Go to System Admin Settings Cameras
 Cameras
Clear the Enable Polycom StereoSurround
Selection on the Admin Settings Audio Audio
Settings screen
 Symptom Problem Corrective action
 Make sure that Midrange Speaker and Subwoofer
Output using the Speaker Test under Diagnostics
Go to System Admin Settings Audio Settings
Audio
 Go to System Admin Settings Network Isdn
Audio Meter screen under Diagnostics Audio
Change the Isdn Voice Algorithm selection aLaw
 Mute
Go to System Admin Settings Audio Audio
Settings. Select Enable Polycom Microphones if it
Audio Meter screen under Diagnostics Audio to
 VCR Far and Near Audio Or VCR Audio Out Always
Internal Ringer option
 Settings Audio Settings screen
Canceller selection on the second Admin Settings
Audio Settings screen
 Polycom Mic but no
Audio Meter screen
 Error Indications
 Model When the VSX system It means
System Lights
System lights are located on the front of your VSX system
 When the BRI network interface It means
When the PRI network interface It means
Network Interface Lights
 How to Contact Technical Support
 Video Source Output Examples for Multiple Monitors
Appendix
 Select this To see this
 Near video
 Select this To see this
 Select this To see this
 Select this To see this
 Multipoint Dialing Speed Information
 Port Function
Port Usage
 Following table shows other VSX port usage
Following table shows Global Management System port usage
 Web Telnet
Changing the Security Mode setting
Actions that Cause the System to Restart
Connect to My LAN Host Name
 Code Cause Definition
Cause Codes
 Status Inquiry
 Code Cause Definition
 If this error occurs systematically, report it to your
 Isdn
 PathNavigator Error Codes
Following table lists PathNavigator error codes
Code Cause Description
 Code Cause Description
 Code Cause Description
 Regulatory Notices
Important Safeguards
 License Restrictions
Warranty Information
 Warranty Information
 Regulatory Notices
Part 15 FCC Rules
Part 68 FCC Rules
 Industry Canada IC
 Administrator’s Guide for the VSX Series
 Plug Acts as Disconnect Device
Special Safety Instructions
Installation Instructions
Regulatory Notices Underwriters Laboratories Statement
 Administrator’s Guide for the VSX Series Regulatory Notices
 Index
 Index-2
 Index-3
 Index-4
 Index-5
 Index-6
 See also NAT and security Fixed Ports setting
 Index-8
 Isdn
 Index-10
 NAT
 Index-12
 Index-13
 Snmp
 Index-15
 VCR/DVD
 Index-17
 Administrator’s Guide for the VSX Series Index-18