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Motorola BR700 manual Section, Troubleshooting

Models: BR700

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SECTION 4	TROUBLESHOOTING

!Once the router is reset to factory default setting, re-verify the Ethernet connectivity and IP address issues.

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4-4	SECTION 4, TROUBLESHOOTING

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Motorola BR700 manual Section, Troubleshooting

Contents

BR700 User Guide Ethernet Broadband RouterFCC Compliance Class B Digital Device FCC Declaration of Conformity Canadian ComplianceHorizontal Installation Section 2InstallationSection 1Overview ContentsMy computer is experiencing difficulty in connecting to the router CONTENTS Section 3ConfigurationSection 4Troubleshooting Section 5GlossaryInternet Sharing Section 1OverviewOVERVIEW Features4-port Full Duplex 10/100 Ethernet Switch and Router SECTIONBR700 Power Supply Quick Start Guide Box ContentsSECTION Understanding Your User GuideStatic IP Address Understanding FunctionsRouter TCP/IPSECTION Simple Home Network DiagramDHCP Server OVERVIEWDescription FeatureRouter Physical Description Back of RouterDescription FeatureOVERVIEW SECTIONColor Front of RouterLED Description ConditionHorizontal Installation Section 2InstallationHardware Setup Router Physical InstallationSECTION INSTALLATIONVertical Installation Wall Mount InstallationSECTION INSTALLATION5.1” 129.5mm SECTION INSTALLATIONBe sure you print the template at 100% scale and that Fit to page is not checked in the Print dialog box SECTION INSTALLATION7.6 mm .3 inches maximum 10.5 mm .4 inches maximum 4.0 mm INSTALLATION Easy Software SetupManual Software Setup Electrical Connection to RouterETHERNET Connection to RouterINSTALLATION SECTIONINSTALLATION Configure Your ComputersSECTION INSTALLATION Configuring Windows 98SE and MESECTION Windows 98SE 7 Select Obtain an IP address automaticallyINSTALLATION SECTIONINSTALLATION Configuring WindowsSECTION SECTION INSTALLATIONINSTALLATION Configuring Windows XP6 Highlight Internet Protocol TCP/IP and click the Properties button 3 Select Control Panel 4 Double-click Network and Dial-Up ConnectionsINSTALLATION 5 Double-click Local Area ConnectionSECTION 2-15 INSTALLATIONSECTION 2, INSTALLATION SECTIONINSTALLATION Log InSECTION INSTALLATION Configure Your Basic Internet SettingsDHCP Configuration PPPoESECTION Static IPPPTP INSTALLATIONUsing the Configuration Utility Section 3ConfigurationLog In For convenience, it is recommended that you finish CONFIGURATIONNavigation Help, Restart, and Log OutSECTION Configuring Internet SettingsInternet - Basic CONFIGURATIONInactive DisabledField or Button ActiveDescription CONFIGURATIONSECTION Field or ButtonDescription CONFIGURATIONSECTION Field or ButtonField or Button Internet - AdvancedCONFIGURATION SECTIONDescription CONFIGURATIONSECTION Field or ButtonCONFIGURATION Internet - Network DiagnosticSECTION SECTION Configuring Parental Control SettingsParental Control - Content Policy CONFIGURATIONDescription FieldCONFIGURATION SECTIONDescription CONFIGURATIONSECTION FieldCONFIGURATION Parental Control - URL LogSECTION SECTION Configuring Networking SettingsNetworking - DHCP Server CONFIGURATIONDescription CONFIGURATIONSECTION FieldDescription CONFIGURATIONSECTION FieldSECTION click Update or RemoveNetworking - DNS Proxy CONFIGURATIONDescription CONFIGURATIONSECTION FieldField Networking - RoutingCONFIGURATION SECTIONSECTION Networking - DDNS2 Click Remove CONFIGURATIONDescription CONFIGURATIONSECTION FieldField Networking - NATCONFIGURATION SECTIONField Networking - Port TriggerCONFIGURATION SECTIONSECTION CONFIGURATIONCONFIGURATION Networking - Virtual ServerSECTION CONFIGURATION Networking - FirewallSECTION SECTION Configuring Control Panel SettingsControl Panel - Device Security CONFIGURATIONDescription CONFIGURATIONSECTION FieldDATA Control Panel - Firmware UpdateControl Panel - Configuration Data UPDATEField Control Panel - TimeCONFIGURATION SECTIONSECTION Control Panel - UPnPControl Panel - Event Log CONFIGURATIONSECTION CONFIGURATIONContact Us Section 4TroubleshootingHardware Solutions My computer is experiencing difficulty in connecting to the routerI would like to test to see if my Internet connection is alive TROUBLESHOOTINGSoftware Solutions My broadband modem already uses a built-in routerSECTION I cannot access the Configuration Utility for the routerping TROUBLESHOOTINGSECTION TROUBLESHOOTINGASCII Section 5GlossaryAdapter Address translationDHCP Default GatewayGLOSSARY Crossover CableEthernet DownloadDriver Dynamic IP AddressICMP GatewayHexadecimal HostMbps IP AddressISDN MAC AddressPacket MulticastSee also broadcast and unicast NetworkProtocol PPPoEPPTP Private IP AddressServer Service ProviderSwitch Routing TableUPnP TCP/IPTunnel UnicastGLOSSARY SECTION494263-001 07/03 MGBI Visit our website at