Troubleshooting Secure Operations

Refer to Section 6 of this radio service manual for disassembly and reassembly information, refer to Section 9 “Removal And Installation” for secure module and pad orientation, and refer to the radio theory/ troubleshooting manual for a general overview of troubleshooting information and procedures. A key variable loader and oscilloscope are needed to troubleshoot the Secure Module.

 

NOTE: The Secure Module itself is NOT serviceable. If

 

the Secure Module is found to be defective

 

then it must be replaced.

ERROR 09/10

The MTS 2000 Series Handie-Talkie™ Portable Radio automatically

 

performs a self test on every power-up. Should the radio fail the self

 

tests, the display will show “ERROR XX/XX” (where XX/XX is

 

alphanumeric) accompanied by a short beep. If the display shows

 

“ERROR 09/10” or “E09/10”, then the radio failed the secure power-up

 

self tests and the host microcontroller is unable to communicate with

 

the Secure Module via the SPI bus. Turn off the radio, check the battery

 

connection, and turn the radio back on. If the radio still does not pass

 

the self tests, then a problem exists with the secure operations of the

 

radio.

 

Since the module is removable, a good first step in troubleshooting

 

secure operation is simply to replace the suspect Secure Module with a

 

known working module. If this does not fix the problem, then the

 

original module is probably not the cause of the problem. If the new

 

module does fix the problem, then the original module must be

 

replaced.

 

A complete procedure for troubleshooting this error is listed below:

 

1. Turn the radio off, check the battery connection, and turn the

 

radio back on.

 

2. If the error condition still exists, check that a Secure Module is

 

installed and make sure that it is properly connected to the

 

controller board. To do this, refer to the disassembly and

 

reassembly sections of this manual.

 

3. Turn the radio back on.

 

4. If the error condition still exists and a working secure module with

 

the same kit number is available, replace the suspect module with

 

the working module.

 

5. If the problem persists, disassemble the radio and check the

 

encryption connector SPI pins (listed in Appendix Table 1) for data

 

transitions when the radio is turned on and off. If activity is not

 

seen on all five lines, check both sides of the connector for broken

 

connections.

 

6. Troubleshoot the Controller Board.

Keyloading Problems

Use the following procedure to troubleshoot keyloading problems:

 

1. Verify that the correct Key Variable Loader (KVL) is being used for

 

the particular encryption algorithm present in the radio. Refer to

 

Appendix Table 2:

Appendix A- 3

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Motorola HT 1000 service manual Troubleshooting Secure Operations