Understanding Status Messages
You may receive status messages under certain conditions. Before contacting Nextel Customer Care, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes some status messages.
Status Messages | Message Description |
|
|
Number Not in | The number that you entered is not |
Service | valid. |
| |
User Not Available | The phone that you called is either |
| busy, out of coverage, or turned |
| off. Please try again later. |
User Not | The person that you called has not |
Authorized | purchased this service. |
| |
Please Try Later | This service is temporarily not |
| available. Please try again later. |
User Busy in Direct | The phone that you called is busy |
Connect | in a Direct Connect call. |
| |
User Busy in Data | The phone that you called is busy |
| using Nextel Wireless Web |
| services. |
|
|
Status Messages Message Description
Service Restricted | This service was restricted by | |
| Nextel, or this service was not | |
| purchased. | |
Service Not | You are either out of coverage or | |
Available | having problems with provisioning. | |
| ||
System Busy | The system is experiencing heavy | |
| traffic. Please try again later. | |
Server Not | Server is currently down or traffic is | |
Responding | too high. Please try again later. | |
| ||
Service Conflict | This service cannot be enabled | |
| because an incompatible service | |
| has already been turned on. | |
No Dispatch | You have attempted to reach a | |
Number Stored | Nextel customer using One Touch | |
Direct Connect, but there is no | ||
| ||
| Direct Connect number stored in | |
| your recent calls list. | |
Please Try Again | An error occurred. Please try | |
| again. | |
Self Check Error + | A fault was detected with your | |
Number Code | phone. If this error recurs, note the | |
error code and contact Nextel | ||
| ||
| Customer Care. |
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