120 General Information (cont.)
Service
Proper repair and maintenance procedures will assure efficient operation and long life for this product. A Motorola maintenance agreement will provide expert service to keep this and all other communication equipment in perfect operating condition. A nationwide service organization is provided by Motorola to support maintenance services. Through its maintenance and installation program, Motorola makes available the finest service to those desiring reliable,continuous communications on a contract basis.
Motorola's Customer Service Division is the largest service organization specializing in mobile communications. It includes over 900 authorized or
1.Radio Checks
•Be sure the radio is turned on and the mode selector knob is in the proper position.
•Replace or recharge the battery. The first time a new battery is used, it should charge a minimum of 16 hours.
•The antenna must be screwed on properly, with its base flush against the top of the radio.
•Could your radio problem be caused by accessories improperly connected?
•Try operating the radio from several different locations, especially when using the radio inside buildings.
•Check the transmitter by transmitting to an alternate portable radio.
2.Operating Instructions
Review your operating instructions and ensure that you are using the radio properly.
3.Problem Not Solved
If, after following steps 1 and 2, your radio still has a problem, review your service agreement and call the applicable Motorola service representative. If you do not have a service agreement on your radio, contact your nearest authorized Motorola service shop for guidance toward a prompt and expedient evaluation and/or repair.
