Motorola VT2442 manual Cable modem users

Overview Installation Troubleshooting Contact FAQ Glossary License

Configuration: Basic Advanced TCP/IP Wireless

8Plug your cable or DSL modem power cord or adapter into an AC power outlet. Refer to the instructions provided with the modem.

IMPORTANT: Before you continue, be sure to allow enough time for your modem to complete its start-up process. Refer to the information provided by the modem manufacturer. For example, startup for a Motorola SURFboard cable modem is complete when its Power, Receive, Send, and Online lights are on and no longer flashing.

9Connect the power adapter supplied with your voice gateway to the Power port on its rear panel.

10Plug the other end into an AC power outlet.

This turns on your voice gateway. The VT2442 does not have an On/Off power switch. The Power light on the front panel performs a series of blinks as described in “Front Panel” on page 3. You should not unplug your voice gateway when it is not in use.

IMPORTANT: Before you continue, be sure to allow enough time for your voice gateway to complete its start-up process. VT2442 startup is complete when the Power light on its front panel lights solid green. This usually takes a few minutes.

We recommend plugging the VT2442 power adapter into an electrical outlet that is grounded and equipped with a surge protector or UPS.

11Turn on your computer. The Ethernet 1 light on the VT2442 front panel should light.

IMPORTANT: Before you continue, be sure the VT2442 Power, Ethernet 1, and Internet lights are all on.

12On your computer, open a Web browser such as Microsoft Internet Explorer, Netscape Navigator®, or Mozilla Firefox®.

13Check your Internet connection by visiting any website.

If your Internet connection does not work, continue with step 14.

If your Internet connection works, go to C “Connecting Your Telephone” on page 11.

14Depending on whether your high-speed Internet service is cable or DSL, do one of the following:

Cable modem users:

First, as mentioned in step 3, be sure your cable modem remained off for at least 10 minutes before you turned it back on.

If leaving the cable modem unplugged for at least 10 minutes does not correct your problem, you may need to register your VT2442 with your cable provider. Please contact them to update your information. You need to provide them with the WAN MAC ID on the bottom of the VT2442.

When your Internet connection works, go to C “Connecting Your Telephone” on page 11.

VT2442 Voice Gateway User Guide 10