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Multi-Tech Systems MVP 800 manual Warranty, Service, and Tech Support

Models: MVP 800

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Chapter 6 - Warranty, Service, and Tech Support

Chapter 6 - Warranty, Service, and Tech Support

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Multi-Tech Systems MVP 800 manual Warranty, Service, and Tech Support

Contents

Standalone Voice/IP Gateway Model MVP Proprietary Mode User GuidePatents User GuideRecord of Revisions RevisionDescription TRADEMARK10Base-T Ethernet Connector Chapter 2 - InstallationChapter 3 - Software Loading and Configuration Configure and Install your Host MultiVOIPManual Upgrade Procedure Chapter 5 - Remote Configuration and ManagementChapter 6 - Warranty, Service, and Tech Support EMC, Safety and Terminal Directive ComplianceChapter 1 - Introduction and Description Introduction Chapter 2 - InstallationChapter 3 - Software Loading and Configuration Preview of this GuideAppendixes Chapter 5 - Remote Configuration and ManagementChapter 6 - Warranty, Service and Tech Support Chapter 1 - Introduction and DescriptionChapter 1 - Introduction and Description MultiVOIP ApplicationFigure 1-2. Example of a MultiVOIP application HeadquartersChapter 1 - Introduction and Description VOIP Dialing Directory Chapter 1 - Introduction and DescriptionFront Panel Description BOOT BTGPOWER PWR ETHERNET10Base-T Ethernet Connector Power ConnectorCommand Port Connector Back Panel DescriptionEthernet Port SpecificationsCommand Port Electrical/PhysicalChapter 2 - Installation Configure and Install your Host MultiVOIP Installing Your MultiVOIPSafety Warning Telecom Configure your Client MultiVOIPsValid VOIP Network Connections Safety WarningsUnpacking Your MultiVOIP Figure 2-1. UnpackingCabling Procedure Figure 2-2. Cable ConnectionsChapter 2 - Installation E&M Jumper Block Positioning Procedure Figure 2-3. E&M Jumper BlockChapter 2 - Installation Chapter 3 - Software Loading and Configuration Configuring Your Host MultiVOIP Chapter 3 - Software Loading and ConfigurationChapter 3 - Software Loading and Configuration 4. The Welcome dialog box displays Click Next to continue9. The IP Protocol Default Setup dialog box displays Chapter 3 - Software Loading and ConfigurationClick Finish to continue 8. The following message displays Chapter 3 - Software Loading and Configuration device’s user documentationChapter 3 - Software Loading and Configuration 14. To change the voice coder, select the channel from the Select Channel list, then select the new voice coder entry from the Voice Coder listChapter 3 - Software Loading and Configuration 23. Proceed to step 24 to begin building your phone directory databaseChapter 3 - Software Loading and Configuration Click Add to begin building your phone directory databaseChapter 3 - Software Loading and Configuration 30. Click Add and the Add/Edit Phone Entry dialog box displays againChapter 3 - Software Loading and Configuration 36. The Checking dialog box displays Click OK to proceedConfiguring Your Client MultiVOIPs Chapter 3 - Software Loading and ConfigurationChapter 3 - Software Loading and Configuration Chapter 3 - Software Loading and Configuration Chapter 3 - Software Loading and Configuration Chapter 3 - Software Loading and Configuration The Tone Pairs group parameters change per your selections. Click OKChapter 3 - Software Loading and Configuration 20. Click OK and you are returned to the main menuDeploy the VOIP Network VOIP AdministratorRemote Site Administrator Figure 2-4. Remote Site Cable ConnectionChapter 3 - Software Loading and Configuration Chapter 4 - MultiVOIP Software Before You Begin Chapter 4 - MultiVOIP SoftwareIntroduction MultiVOIP Configuration Chapter 4 - MultiVOIP SoftwareFXS Interface Changing Channel ParametersInterface Tab Chapter 4 - MultiVOIP SoftwareFXO Disconnect On FXO InterfaceE&M Interface Chapter 4 - MultiVOIP SoftwareVoice/Fax Tab Chapter 4 - MultiVOIP SoftwareChapter 4 - MultiVOIP Software the voice channelRegional Tab Chapter 4 - MultiVOIP SoftwareChanging the Phone Directory Database Chapter 4 - MultiVOIP Softwareclient MultiVOIP will be defined as using dynamic addressing and the IP Address box will be unavailable Chapter 4 - MultiVOIP SoftwareProxy Setup Changing IP ParametersChapter 4 - MultiVOIP Software MultiVOIP located behind a Proxy Server at the static IP address. This static IP address will be used in the Phone Directory Database when assigning directory numbers to this MultiVOIP Chapter 4 - MultiVOIP SoftwareViewing Statistics IP StatisticsChapter 4 - MultiVOIP Software SNMP Statistics Chapter 4 - MultiVOIP SoftwareOthers Setup Chapter 4 - MultiVOIP SoftwareViewing Call Progress Chapter 4 - MultiVOIP SoftwareViewing Channel Totals Viewing LogsViewing Log Entry Details Chapter 4 - MultiVOIP SoftwareReports Chapter 4 - MultiVOIP SoftwareChapter 5 - Remote Configuration and Management Modem-Based Remote ConfigurationChapter 5 - Remote Configuration and Management IntroductionChapter 5 - Remote Configuration and Management Click OK when you are satisfied with your selectionsLAN-Based Chapter 5 - Remote Configuration and ManagementChapter 5 - Remote Configuration and Management 8. Click Exit when the downloading is completeMultiVOIP Telnet Server Menu Remote ManagementTelnet Chapter 5 - Remote Configuration and ManagementWEB Management Voice over IP ConfigurationPhone Directory Configuration Phone Directory DatabaseChapter 5 - Remote Configuration and Management If a Password was entered in the Applications Setup dialog box, then enter the password and click EnterUpgrade Procedures One-Step UpgradeChapter 5 - Remote Configuration and Management Manual Upgrade Procedure Chapter 5 - Remote Configuration and ManagementChapter 6 - Warranty, Service, and Tech Support Chapter 6 - Warranty, Service, and Tech Support Chapter 6 - Warranty, Service, and Tech Support Limited WarrantyOn-line Warranty Registration IntroductionContacting Technical Support Tech SupportRecording MultiVOIP Information Chapter 6 - Warranty, Service, and Tech SupportChapter 6 - Warranty, Service, and Tech Support ServiceAbout the Internet ftp//ftp.multitech.comAppendixes Appendix A - TCP/IP Description response, are better suited to the datagram service of UDP because there is no time lost to virtual circuit establishment and termination. UDP’s primary function is to add a port number to the IP address to provide a socket for the application Appendix A - TCP/IP DescriptionAppendix B - Cabling Diagrams Internet Protocol IPVoice/Fax Channel Connectors Appendix B - Cabling DiagramsCommand Port Cable Pin Circuit Signal NameWire Tire Card Magix 400 E&M Tie CardAppendix B - Cabling Diagrams MVP 400/800Fax Branding Statement Appendix C - Regulatory InformationClass A Statement FCC PartFCC Part 68 Telecom Appendix C - Regulatory InformationRinger Equivalence Number EMC, Safety and Terminal Directive ComplianceCanadian Limitations Notice Appendix C - Regulatory InformationGlossary Glossary A Glossary Glossary COMx Port A serial communications port on a PCDigitize To convert an analog signal to a digital signal GlossaryGlossary F Glossary I MegaLink BellSouths leased T1 service GlossaryGlossary O RJ-45 An 8-wire modular connector for voice and data circuits GlossaryGlossary S Subscriber Loop See Local loopelements the Access element and the Long Haul element GlossaryGlossary V Index