Chapter 4 - MultiVOIP Software

Viewing Call Progress

The Call Progress dialog box displays the status of a call in progress. This dialog box is accessed from the MultiVOIP Setup menu by clicking Call Progress.

The ratio of Packets Lost versus Packets Received provides a general indication of the integrity of the Internet connection. To reduce the frequency of lost packets, select a low-bit-rate coder, such as G.723 or Netcoder. Selecting the Forward Error Correction check box on the Voice/Fax tab in the Channel Setup dialog box enables the MultiVOIP to recover many of the lost packets.

The Jitter (ms) value indicates the mean deviation of the difference in packet spacing at the receiver compared to the sender for a pair of packets.

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Multi-Tech Systems MVP 800 manual Viewing Call Progress