42

10.0TROUBLE SHOOTING

!WARNING

ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT,

WITH THE GLASS DOOR OPEN OR REMOVED.

TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.

APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED.

DO NOT USE ABRASIVE CLEANERS.

SYMPTOM

PROBLEM

TEST SOLUTION

Main burner goes out; pilot stays on.

Pilot flame is not large enough or not engulfing the thermopile.

-Turn up the pilot flame.

-Replace pilot assembly.

 

Thermopile shorting.

-

Clean thermopile connection to the valve. Reconnect.

 

 

-

Replace thermopile / valve.

 

Remote wall switch wire is too

-

Shorten wire to correct length or wire gauge.

 

long; too much resistance in

 

 

 

the system.

 

 

 

Faulty thermostat or switch.

-

Replace.

Main burner goes out; pilot goes out.

Refer to “MAIN BURNER GOES OUT; PILOT STAYS ON”

Vent is blocked

-

Check for vent blockage.

Vent is re-circulating

-

Check joint seals and installation

Flexible vent has become

-

Re-attach to appliance.

disconnected from appliance.

-

Cap was not replaced.

Pilot goes out when the gas knob is released.

The gas valve has an interlock device which will not allow the pilot burner to be lit until the thermocouple has cooled. Allow approximately 60 seconds for the thermocouple to cool.

System is not correctly purged

-

Purge the gas line.

 

 

 

Out of propane gas.

-

Fill the tank.

Pilot flame is not large

-

Turn up the pilot flame.

enough.

 

 

Pilot flame is not engulfing the

-

Gently twist the pilot head to improve the flame pattern

thermocouple

 

around the thermocouple.

Thermocouple shorting / faulty.

-

Loosen and tighten thermocouple.

 

-

Clean thermocouple and valve connection.

 

-

Replace thermocouple.

 

-

Replace valve.

Faulty valve.

-

Replace.

Pilot burning; no gas to main burner; gas knob is on ‘HI’; wall switch / thermostat is on.

Thermostat or switch is

-

Connect a jumper wire across the wall switch terminals;

defective

 

if main burner lights, replace switch / thermostat.

Wall switch wiring is defective.

-

Disconnect the switch wires & connect a jumper wire

 

 

across terminals 1 & 3; if the main burner lights, check

 

 

the wires for defects and/or replace wires.

Main burner orifice is plugged.

-

Remove stoppage in orifice.

 

 

Faulty valve.

-

Replace.

Pilot goes out while

 

Gas piping is undersized.

-

Turn on all gas appliances and see if pilot flame flutters,

standing; Main burner is in

 

 

 

diminishes or extinguishes, especially when main burner

‘OFF’ position.

 

 

 

ignites. Monitor appliance supply working pressure.

 

 

 

-

Check if supply piping size is to code. Correct all

 

 

 

 

undersized piping.

Main burner flame is a

 

Blockage in vent.

-

Remove blockage. In really cold conditions, ice buildup

blue, lazy, transparent

 

 

 

may occur on the terminal and should be removed as

flame.

 

 

 

required.

 

 

Incorrect installation.

-

Ensure correct location of storm collars.

 

 

 

 

 

42.3

 

 

 

 

 

W415-0153 / B / 06.10.10

Page 42
Image 42
Napoleon Fireplaces GDS28P manual Trouble Shooting, Symptom Problem

GDS28P specifications

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