Napoleon Fireplaces GDS28P manual Symptom Problem Test Solution, Do not Over Torque

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SYMPTOM	PROBLEM		TEST SOLUTION
Pilot will not light.	No spark at pilot burner.	-	Check if pilot can be lit by a match.
		-	Check that the wire is connected to the push button igniter.
		-	Check if the push button igniter needs tightening.
PILOT		-	Replace the wire if the wire insulation is broken or frayed.
BURNER THERMOPILE		-	Replace the electrode if the ceramic insulator is cracked
THERMOCOUPLE			or broken.
		-	Replace the push button ignitor
	Out of propane gas.	-	Fill the tank.
	Spark gap is incorrect.	-	Spark gap should be 0.150” to 0.175” (5/32” to 11/64”
			approx.) from the electrode tip and the pilot burner. To
			ensure proper electrode location, tighten securing nut
			(finger tight plus 1/4 turn).

No gas at the pilot burner.

-Check that the manual valve is turned on.

-Check the pilot orifice for blockage.

-Replace the valve.

-Call the gas distributor.

Flames are consistently too large or too small. Carboning occurs.

	L
	O
	HI
	P
LI
TO

Unit is over-fired or underfired.		- Check pressure readings:
		- Inlet pressure can be checked by turning screw (A)
		counter-clockwise 2 or 3 turns and then placing pressure
B	A	gauge tubing over the test point. Gauge should read
		7” (minimum 4.5”) water column for natural gas or 13”
		(minimum 11”) water column for propane. Check with
		main burner is operating on ‘HI’.
		- Outlet pressure can be checked the same as above
		using screw (B). Gauge should read 3.5” water column
N	O	for natural gas or 10” water column for propane. Check
	F	that main burner is operating on ‘HI’.
O	F
	P	- AFTER TAKING PRESSURE READINGS, BE SURE TO
	TOLI
		TURN SCREWS CLOCKWISE FIRMLY TO RESEAL.
		DO NOT OVER TORQUE.
		- Leak test with a soap and water solution.

Flames are very aggressive.	Door is ajar.	-	Ensure the mechanical means of securing the door is
			providing a tight seal.

Carbon is being deposited on glass, logs or combustion chamber surfaces.

Air shutter has become	-	Ensure air shutter opening is free of lint or other
blocked.		obstructions.
Flame is impinging on the logs	-	Check that the logs are correctly positioned.
or combustion chamber.	-	Open air shutter to increase the primary air.
	-	Check the input rate: check the manifold pressure and
		orifice size as specified by the rating plate values.
	-	Check that the door gasketing is not broken or missing
		and that the seal is tight.
	-	Check that both vent liners are free of holes and well
		sealed at all joints.
	-	Check that minimum rise per foot has been adhered to
		for any horizontal venting.

White / grey film forms.	Sulphur from fuel is being	-	Clean the glass with a recommended gas appliance
	deposited on glass, logs or		glass cleaner.
	combustion chamber surfaces.	-	DO NOT CLEAN GLASS WHEN HOT.
		-	If deposits are not cleaned off regularly, the glass may
			become permanently marked.
Exhaust fumes smelled in	Appliance is spilling.	-	Ensure exhaust bracket gasket seal.
room, headaches.		-	Check door seal and relief flap seal.
		-	Check for chimney blockage.
		-	Check that chimney is installed to building code.
		-	Room is in negative pressure; increase fresh air supply.
		-	Check cap gasket on the flue pipe assembly.

Remote wall switch is in ’OFF’ position; main burner comes on when gas knob is turned to ‘ON’ position.

Wall switch is mounted upside down.	-	Reverse.
Remote wall switch is grounding.	-	Replace.
Remote wall switch wire is grounding.	-	Check for ground (short); repair ground or replace wire.
Faulty valve.	-	Replace.

42.3_2B

W415-0153 / B / 06.10.10