Nikon COOLPIXP500BK, COOLPIXSP500BLK Troubleshooting, Display, Settings and Power Supply, 222

Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative. Refer to the page numbers in the right-most column for more information.

Display, Settings and Power Supply

	Problem		Cause/Solution	A
	The battery
	inserted in the	Confirm all connections.		20
	camera cannot be
	charged.
		•	Off is selected for Charge by computer in the setup	202
	The battery		menu.
		•	When charging by connecting the camera to a computer,	178
	cannot be		battery charging stops when the camera is turned off.
	charged by	•	When charging by connecting the camera to a computer,	178
	connecting the		battery charging stops when the computer is suspended
	camera to a		(sleeping), and the camera may turn off.
	computer.	•	Depending upon computer specifications, settings, and	–
			status, charging the battery inserted in the camera may
			not be possible via computer connection.
	Camera cannot be	•	Battery is exhausted.	28
		•	The camera cannot be turned on while connected to an	20
	turned on.		electrical outlet via the Charging AC Adapter.
		•	Battery is exhausted.	28
Technical		•	Camera has turned off automatically to save power.	199
		•	The camera turns off if the USB cable connecting it to a	174, 176,
		•	The camera turns off if the Charging AC Adapter is	20
Notes			connected while the camera is on.
	Camera turns off		computer or printer is disconnected. Reconnect the USB	180
	without warning.		cable.
and		•	Inside of the camera has become hot. Leave the camera	–
			off until the inside of the camera has cooled, and then try
Index		•		210
			The camera and battery may not perform properly if they
			turning it on again.
			are cold.
		•	Camera is off.	23
		•	Battery is exhausted.	28
		•	Standby mode for saving power: Press the power switch,	23, 34
			shutter-release button or the cbutton, or rotate the
	Monitor and		mode dial.
	viewfinder are	•	Monitor and viewfinder cannot be used simultaneously.	16
	blank.		Press the xbutton to alternate between displays.
		•	Camera and computer are connected via USB cable.	173
		•	Camera and TV are connected via A/V cable or HDMI	171
			cable.
		•	Interval timer shooting in progress.	79

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