Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Cause/Solution

A

 

 

 

Use flash.

36

 

 

Pictures are

Use vibration reduction or motion detection.

193, 195

 

 

Use D(Best Shot Selector).

76

 

 

blurred.

 

 

Use a tripod to stabilize the camera (use with the self-

39

 

 

 

 

 

 

timer for better results).

 

 

 

 

 

 

 

 

Bright specks

 

 

 

 

appear in pictures

Flash is reflecting off particles in air. Set the flash to W (Off).

36

 

 

shot using flash.

 

 

 

 

 

 

 

 

 

 

Flash is set to W (Off).

36

 

 

Flash does not fire.

A scene mode that cannot turn on the flash is selected.

45

 

 

• Blink proof is set to On in the smart portrait mode.

68

 

 

 

Another function that is set now is restricting the flash.

104

 

 

 

 

 

 

 

 

• Off is selected for Digital zoom in the setup menu.

197

 

 

 

The digital zoom cannot be used in the following

 

 

 

 

situations.

 

 

 

 

- When the focus mode is set to E(manual focus)

42

 

 

Digital zoom is not

- When the scene mode is set to j (Night landscape),

46, 48, 49, 51, 59

 

 

available.

e (Night portrait), Scene auto selector, Portrait, or

 

 

 

 

Pet portrait

 

 

 

 

- When smart portrait is selected

65

 

 

 

- When Multi-shot 16 is set for continuous

77

 

 

 

- When Subject tracking is selected for AF area mode

96

 

 

 

 

 

 

 

Image size not

Another function that is set now is restricting Image size.

104

Technical

 

available.

 

in the setup menu.

 

 

 

 

 

 

 

 

 

 

 

 

• Off is selected for Shutter sound under Sound settings

199

Notes

 

 

Continuous shooting is selected.

76

 

 

 

 

 

• Exposure bracketing is selected in the shooting menu.

94

 

 

No sound when

• Sports, Museum, Easy panorama in Panorama, or Pet

52, 57, 58, 59

and

 

shutter is released.

portrait is selected for the scene mode.

 

 

 

• On is selected for Smile timer or Blink proof in smart

67, 68

Index

 

 

portrait mode.

157

 

 

When the camera is recording a movie.

 

 

 

Do not block the speaker.

5

 

 

 

 

 

 

 

AF-assist

Off is selected for AF assist in the setup menu. Even when

 

 

 

illuminator does

Auto is set, AF-assist illuminator may not light depending on

196

 

 

not light.

the focus area position or scene mode.

 

 

 

 

 

 

 

 

Pictures appear

Lens is dirty. Clean lens.

209

 

 

smeared.

 

 

 

 

 

 

 

 

 

 

 

Colors are

White balance or hue does not match light source.

90

 

 

unnatural.

 

 

 

 

 

 

 

 

 

 

225

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Image 239
Nikon COOLPIXSP500BLK, COOLPIXP500BK user manual 225, Pet portrait, Image size not