Nikon COOLPIXP500BK, COOLPIXSP500BLK user manual 228

Troubleshooting

	Problem		Cause/Solution	A
	Album icons are
	reset to their
	default icons, or
	images added to	Data saved in the internal memory or on the memory card		–
	albums cannot be	may not be played back if overwritten by a computer.
	displayed in
	favorite pictures
	mode.
		•	The desired image was sorted to a category other than	129
			the category currently displayed.
		•	Images saved by cameras other than COOLPIX P500 and	130
			images copied using the Copy option cannot be
	The saved images		displayed in auto sort mode.
		•	Images saved in the internal memory or on the memory	–
	are not displayed
			card may not be played back correctly if overwritten by a
	in auto sort mode.
			computer.
		•	Up to 999 images and movies in total can be added to	130
			each category. If the desired category already contains
			999 images or movies in total, new images or movies
			cannot be added.
		•	Camera is off.	23
		•	Battery is exhausted.	28
	Nikon Transfer 2	•	USB cable is not correctly connected.	174
	does not start	•	Camera is not recognized by the computer.	–
Technical	when camera is	•	Confirm that the operating system used is compatible	173
	connected to a		For more information on Nikon Transfer 2, refer to help
			with the camera.
Notes	computer.	•	Computer is not set to launch Nikon Transfer 2 automatically.	177
	The PictBridge		information contained in ViewNX 2.
and	startup screen is	With some PictBridge-compatible printers, the PictBridge
		startup screen may not be displayed and it may be
	not displayed
Index		Charge by computer. Set Charge by computer to Off		202
	when the camera	impossible to print images when Auto is selected for
	is connected to a	and reconnect the camera to the printer.
	printer.
	Pictures to be	•	Memory card contains no pictures. Replace memory card.	26
	printed are not	•	Remove memory card to print pictures from internal	26
	displayed.		memory.
		Paper size cannot be selected from the camera in the
		following situations, even for PictBridge compatible printers.
	Cannot select	Use the printer to select paper size.
	paper size with	•	The paper size selected using the camera is not	181, 182
	camera.		compatible with the printer.
		•	A printer that automatically sets the paper size is being	–
			used.

228