Troubleshooting

Problem

Cause/Solution

A

 

Battery temperature is high. Turn off camera, and allow

 

Monitor is turned

battery to cool down before resuming use. After the lamp

 

off, and the power-

blinks for three minutes, the camera turns off automatically,

23

on lamp flickers.

but you can also press the power switch to turn it off

 

 

manually.

 

 

 

 

 

When functions such as movie recording are used for a long

 

Camera

time, or when the camera is used in a location with a high

158

temperature rises.

ambient temperature, the camera temperature may rise. This

 

is not a malfunction.

 

 

 

 

Electronically Controlled Cameras

In extremely rare instances, unusual characters may appear on the monitor and the camera may stop functioning. In most cases, this phenomenon is caused by a strong external static charge. Turn the camera off, remove and replace the battery, then turn the camera on again. Note that disconnecting the power source as described above may result in the loss of any data not recorded on the internal memory or memory card at the time the problem occurred. Data already recorded is not affected. In the event of continued malfunction, contact your retailer or Nikon-authorized service representative.

Shooting

 

Problem

 

Cause/Solution

A

Technical

Cannot set to

Disconnect the HDMI cable or USB cable.

171, 174, 180

shooting mode

 

shutter-release button.

 

 

 

 

 

 

 

 

 

 

 

 

When camera is in playback mode, press the cor

34

Notes

No picture taken

When menus are displayed, press the dbutton.

13

when shutter-

 

 

Battery is exhausted.

28

 

release button is

and

When the scene mode is e (Night portrait) or HDR in

37, 49, 50

pressed.

 

o (Backlighting) is Off, raise the flash.

 

 

 

 

Index

 

When flash indicator blinks, flash is charging.

38

 

 

 

 

 

 

 

 

 

Subject is too close to the camera. Try shooting with D

40, 46, 55

 

 

 

(macro close-up) in the focus mode, or Scene auto

 

 

 

 

selector or Close-up scene mode.

 

 

 

The intended subject is one with which autofocus does

33

 

Camera cannot

 

not perform well.

 

 

focus.

Set AF assist in the setup menu to Auto.

196

 

 

Subject not in focus area when shutter-release button

32, 95

 

 

 

pressed halfway.

 

 

 

The focus mode is set to E(manual focus).

40

 

 

Turn camera off and then on again.

23

 

 

 

 

 

224

Page 238
Image 238
Nikon COOLPIXP500BK user manual 224, Troubleshooting, Electronically Controlled Cameras, Selector or Close-up scene mode