Nortel Networks Business Communications Manager (BCM) & Norstar Installation manual Groups

Console.NET Installation & User Guide

message. The Feature code is assigned in Console.NET Server Configuration. The messages are set in Config/ Server/ Message Notifications.

NOTE: Programming the feature code to a telephone button beside an LCD display offers a convenient and quick method to enable and disable messages. The associated LCD indicator will blink as a reminder that a message is active. While active, pressing the feature button will display the current message and allow cancellation or changing of the message

Since only one message can be displayed at a time for an extension in Console.NET, new messages will override previous messages. For example, If a Console user has a message applied to a particular extension indicating they are on lunch and the person at that telephone applies a new Telephone message, the new message will replace the one that the Console user had set.

Navigator

The Navigator button located in the upper right side of the main Console.NET window is a multi-purpose tool that assists the Attendant to;

•Select DN (extension) Groups to view

•Speed Dialing – Internal or External by Company and Contact

•External Call Transferring

•DN (extension) sorting

To View all Extensions

•Click on the Navigator button. The cursor will default to the First name field. Select the Ext radio button

•Click on the Monitor button

Groups

Groups of extensions that are defined in Configuration may be selected for viewing by using the Navigator. For new installations a default group named "Primary" is created from all extensions that are named on the phone system. To select a group;

•Click on the Navigator button

•Choose whether you want the extensions sorted by name (Default) or by extension number.

•Use the Group pull-down button to select the group you want to monitor

•Click on Monitor

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