Chapter 1: Introduction
*Windows critical updates are recommended but may not have been available for testing at the date of software release. Due to complex security and permission settings on Win 2003 server, ConverTec may be unable to support these installations. 128MB of memory must be added to the Console.NET Server for each additional networked BCM system.
**Multiple BCM installations can be accomplished with a single LAN CTE client on the same PC as the Console.NET server. LAN CTE client must be compatible with all BCM’s.
Note: The above CPU & Memory requirements are recommended minimums. Due to the nature of Console.NET being a real time browser application, the system resources are primarily utilized by Windows Internet Explorer and can potentially slow down other applications on the same computer. Based on user demands, the minimums required may not be suitable.
Nortel BCM Requirements:
Software release BCM50 / 3.6 / 3.7 One LAN CTE Client License per BCM
BCM Published IP address is accessible from the PC designated for Console.NET installation.
Telephone Subscription Services:
Caller ID Number service from your local telephone company, ( required for Call Preview & Screen Pop)
Nortel Norstar Requirements:
CICS/MICS software release 1.1 or greater * One CTA 100/ Norstar system connected
Norstar CTE software is included with Console.NET
Telephone Subscription Services:
Caller ID Number service from your local telephone company, (required for Call Preview & Screen Pop)
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